Absolutely brutal! I will never buy a new home from Freure Homes again.
My experience during the build process has been a nightmare. This company managed to mess up all the upgrades that we paid extra for, and had to keep my eyes out to see what they're going to mess up next.
Some examples:
1) We paid for an 8 foot patio door and we got a 6 foot and when the 8 foot patio door got installed they managed to bend the frame or they installed a defective door because the rail for the screen door rubs on the bottom of the screen door and it doesn't slide open properly without putting effort.
2) We paid extra for a side garage door which i happen to notice before it was installed. The frame had a huge crack the size of my finger on the hinge side which i reported to the builder to find out the next day that it was installed that way and they tried to hide the crack with foam.
3) Another issue that we had was the way the furnace was installed they left these pipes on the ground so my kids can trip over them.
Stan came up with a great idea to build a wall to hide the pipes.
4) The siding on the house rattles when windy. Inside the house it sounds like there's rats in the walls.
After getting Stan from Freure to witness the noise the siding was making they managed to find a way to delay by excusing them selves that they have to wait for a windy day to have the siding company out to have a look if they're available on that windy day. Such a Joke.
There are other issues, but this should be enough to show the quality of work Freure Homes provides.
Pictures attached. (Sorry i can only post 2 pictures)
We've been in the house a year now and the builder is trying to wash their hands with the issues and trying to find ways to not fix the problems. I'm very disappointed with how rude this builder is after
All i have to say is that this builder is a joke and the build quality is very poor, we had multiple delays.
The only person that tried to help with all the issues was Fahad, he was very helpful in answering all of our questions.
This is NOT the builder you want to go with!!
YOU'VE BEEN WARNED.
- Approximate cost of services:
- $420,000.00
- Company Response
Hi
Please respond with your name so we can address your concerns.
We've been in business for 60 years. We do not "wash our hands" from our homes. We are proud of our homes and without your contact information, we cannot address your concerns. Thanks,
Freure Homes