We had a raccoon make it's way into our roof and had to call several times in order to actually get a technician to come for an inspection. They charged us $140 for the man to tell us it was of course a racoon (which we already knew as we verbalized that we had seen it coming in and out) even though you advertise FREE Inspections.
The technician came back to install a trap door and some wire cages to keep the raccoon out and said he would be back in a week to take off the trap door. Charged us $423. It's now been well over a month and no one has come, we have called several times and every time the receptionist is clueless and zero help. The raccoon has since come back and destroyed a different section of our roof even though we were told by the technician he has sealed off all possible ways in.
We have now called 3 times to try and get a technician back out to address the problem and still have yet to be contacted.
- Approximate cost of services:
- $500.00