King York Paving

I would never recommend Fabio or King York as it was a very frustrating experience over all. He is very bad at returning phone calls and rarely showed up when he said he would. He kept promising he would come on a certain date, but then no one would show up and then you couldn't get hold of him to find out what was happening.

We signed up to get the work done on May 21. They ripped up the old driveway at the beginning of July. The driveway and step were completed Aug 24. That's 3 months, and that seems to me to be an awful long time.

I went away on vacation with my family for 1 week in July. I left him a message on the Tuesday before we left to let him know we would be away, and to find out if he would be coming while we were away because I'd need to do something with my cars so they were not in the driveway if he came. He called back about an hour later and said they would do the work while we were away and he would come by on Thursday night to go over things. He never came so I left him a message. He didn't call back. I called him the next day (Friday) to see if he would be coming. He didn't return my call. I left a message on Saturday asking him what was going on. He didn't return my call. I called him on the Monday saying we were leaving the next day and I needed to know if I had to get my cars out of the driveway. He didn't return my call. I made arrangements with a neighbor anyway and the driveway was clear because he said he would be coming while we were away. I left Tuesday morning and got back late Saturday night and big surprise - nothing had been done. He ended up coming by unannounced the morning after we got back. He had his "foreman" with him. I asked why he didn't call and told him I'd inconvenienced by neighbor for no reason. He just sluffed it off saying he was busy and couldn't get back to me. My wife asked him about adding an extra wall around a flower bed using the same interlock stones that the step was being done in. We figured we may as well get it done at the same time and asked him how much extra it would be. He said he'd get the price worked out back at his office and call us in a few days with a price. He never called back. One day he came by our house to take measurements etc and said he would be back in a few hours. He never showed up and didn't call. Another time he came to drop off the stones for the front step and said he'd be back in a few hours. He never came back and didn't call to let us know what was happening.

At one point he said I should cut him some slack because he gave me a good price. I told him that was a crock. He didn't say before we signed up that the price he quoted was low so that meant he could ignore us. I expected the same level of service as everyone else. To the guy who wrote the review above about people not having reasonable expectations - also a crock - people expect contractors to live up to their promises and to do what they said they would do. If someone said they would give you a low price, but they would do crap work - would you hire them? No. I'm not unreasonable. I know things come up and sometimes delays happen. I know he's got more than 1 job on the go at the same time. But you know, be realistic when you give someone a delivery date. If you can't meet a deadline you set, don't keep making empty promises about when you will come. He even called my house on 2 occasions and left messages with my kids to say he wasn't coming instead of calling me or my wife at work. He had both our work numbers and our cell numbers. He just didn't want to talk to us directly and say he couldn't make it yet again. To me that's just being a weasel.

Fabio also told us that he doesn't subcontract out - but the guy who did our front step (interlock) was someone he hired at the last minute. I had to get him to reposition and re-level some of the stones because they were noticeably wrong, and replace one he used that had a big crack in it.

Once they actually did complete the work it looks OK although when it rains, you can see a line in the middle of the drive left by the roller. I've had 2 people in my neighborhood ask about my experience. They say they also used Fabio/King York and said they also were unsatisfied and had some of the same problems as me. They both said that a year after the driveway was done it was cracking, and they were not at all satisfied with the warranty service. Great - something for me to look forward to.

The one time he was real quick to show up was the day they were finishing off the interlock., The interlock guy was just starting to put the sand in between the stones and he was there waiting to be paid.