Naiad Irrigation Systems Ltd

Other buisnesses should take lessons on customer service from this company. Myles goes out of his way to ensure your happiness and satisfaction. Our system works perfectly and we couldn't be happier. If you're looking to have irrigation installed, this is the company that should do it hands down.

I called Naiad to inquire about a fall blow-out of our underground sprinkler system. I was impressed when they attended the same day and completed the work. My invoice was emailed to me and payment was made over the phone using a credit card. The receipt was then emailed to me. I found the cost to be fair and the service to be prompt.

I am amending my initial review. I believe I may have come off way to harsh for the level of work and craftsmanship I did receive on my residential irrigation system install.
I am satisfied with Naiad Irrigation and their services. Myles was very pleasant to deal with and very professional, which is one of the main reasons I decided to go with Naiad.
The Naiad Technician that did my 30 day walk thru was also very knowledgeable and extremely professional. Needless to say some very excellent people working for Naiad!
I did have one issue that became very clear during the summer and that was one area of grass didn’t seem to be receiving enough water.
During my 30 day walk thru, a couple of options were discussed including adding an extra sprinkler head to accommodate the dry area. Sadly, it was at this time that it was pointed out that my system only had 2 zones and the zone in question was maxed out and the water pressure for the zone was borderline low. The only available option left to do was to adjust a couple of sprinkler heads to overspray the area to give enough coverage to water the area but this remedy causes the sprinkler heads to not only water the grass but also the sidewalk causing excess water wastage.
I really don’t understand why the system was designed this way? It leaves no room for any potential future upgrades. Had I have been given the option for a 3rd zone, I am sure I would have opted for the extra zone even if this meant incurring extra charges.
Bottom Line - Naiad Irrigation definitely knows what they are doing. They are very affordable, professional and fast when it comes to doing a job.

I am very pleased with Naiad's recent installation. I was particularly impressed by Myles Sidorak's straight forward and professional approach to conducting his business including the quoting process and his friendly and knowledgable installation crew. I have no hesitation to recommend Naiad to anybody contemplating the installation of an irrigation system..

These guys are great! They come on time, they know what they are doing, they have a great organized system for bookings. Extremely friendly customer service. The prices are comparable to others but we always call them because of the reliability of the service that they offer!!! Definitely recommend them!

The quality of work and customer service provided by the team at Naiad is outstanding. I would definitely use them in other projects and I would recommend them to anyone who is looking for an irrigation system.

Naiad team members strive on professionalism.

Great value too.

Myles has been doing fall blowouts and repairs at my parents house since his first year in business, they have had zero issues. For the past ten years he has been doing blowouts at my own home, and every spring there isn't a repair to be made (Myles takes the time to get all the water out of the system, thus nothing there that can freeze up causing damage). This past winter I needed to engage Naiad to do a short term snow removal contract and again no issues; were there when they said they would, did the work they said they would every day. With a senior with very limited mobility living with us, the peace of mind knowing it was safe (no ice or snow on the walk) for him to get the paper every morning while we were gone was comforting. I have in the past, and continue to this day to refer Naiad to others. Myles is honest, straight forward, and fair.

NAIAD has installed irrigation systems both in my last home and my current one. They designed the system for me, and made recommendations which allowed me to save water, which is important to me, and money, which is really important to me! In addition, they have been performing fall blowouts for us for several years. Myles and his team are trustworthy, cost effective and punctual. Definitely knowledgeable service professionals. Thanks for a trouble free system!

Naiad installed an irrigantion system for my office in a converted house in the west downtown during a period of constant rainfall in the late summer-fall of 2010. After the install it became apparent that the City of Calgary water lines had been installed in 1911 and that the volume of water deliverable was much lower than the pressure indicated. Naiad came back, re-installed the sprinkler heads to make the system work as well as possible, refused payment for the job because they had not initially noted the low volume issue, and only accepted a reduced payment when I insisted.
I had five estimates from different contractors and chose Naiad because they exhibited the most professional demeanour. None of the other contractors noted the low volume either. I would highly recommend this firm to others based on the fact that Naiad lives up to its professional demeanour.

Naiad installed our Hunter irrigation system in fall 2008 and it went operational in spring 2009. Initial system had 5 sprinkler zones and 3 drip-line zones with a Hunter XC controller and a Rain-Clik sensor. Excellent installation with outstanding results for our large lawn/graden/shrubs. In spring 2010 we upgraded the timer to the Hunter X-Core and also installed the new Solar Sync sensor. We now have a cost-effective, water efficient irrigation system. Great work from Naiad and the Hunter equipment is excellent and easy to operate.