Purchased a LG range model LSB5682 in Dec. 2009 from The Brick with a 5 year extended warranty within that period I had 5 service calls 4 of 5 service calls have been for the control panel stops working. Trans Global comes in and replaces panel and we are fine for a little while. It's gotten to the point where the tech comes in and does not touch the range he just orders the part. Spoke with LG recall department they told me it's not normal and they can't do anything about it.
Trans Global only does temporary fixes instead of looking at what breaks down the panel unless they know something I don't which brings me to the lemon policy it's only good for the first 3 years. If a knew this after the first repair I could have bought a new range with the money I have spent feeding my family at restaurants every time it breaks down because I have to wait for the part 3 to 4 weeks.
So I guess it's another temporary fix till my warranty runs out because Trans Global will not replace it.
Thumbs down to The Brick which is Trans Global and LG for letting such companies service there products.
- Approximate cost of services:
- $1,000.00