Trans Global Services

Appliance Repair
Edmonton AB T5M3Y6
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spankygelicious
spankygelicious
1 review Calgary, AB
0/10

tv repair

Transglobal has attempted to repair my LG TV 7 times. Of those 7 times they have failed to show up once. Ordered the wrong part twice. Failed to order the part for two months. Have failed to return at least 8 calls they promised to return. Have failed on every conceivable level of customer service know to mankind. I cannot express how poorly they acted. I have attempted to get my expensive television warranty repaired for 1 1/2 years. Warranty has run out because of Trans global and I have had to fight with LG to cover the warranty because I have not had a working tv for most of my warranty period. To LG's credit they have covered the repair even out of warranty because of Trans Globals foul ups. I honestly and truly have spoken with over a dozen people or more, 2 of them have been helpful. Truly the absolute most awful customer service experience of my life. I am at the point of spending another few thousand dollars on a new TV rather than have to deal with these people again. Currently awaiting a reply from Trans Global in the latest round of trying to get my repair done. I hold out no hope they will keep their promise and phone me back. Absolutely disgusted.

Approximate cost of services:
$0.00
4 of 4 people found this review helpful.
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Company Response

Dear Customer,
I apologize for the problems you have been experiencing with having your LG TV repaired. If you could please send us your contact information so we may look into your file and concerns and hopefully resolve this situation for you.
Please contact us at 1-866-930-6279 or via email at customerservice@transglobalservice.com

Thank you
Stephanie
TransGlobal Service