New windows and doors for house
I had Window Land install the windows and doors a few years ago. Recently I did a Energy Audit for the house and found out that the installers did not Caulk the windows properly inside and outside the house. So the heat in winter was going outside and the hot air in summer was coming in. It seems Mike the salesman never made a effort to come and see me. I would never recommend this company to anybody for the bad workmanship and salesman that just to get rid of you after they take your money.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We supplied windows to this customer 10 years ago. He contacted us asking us to pay a sum of money because of what he was told by this other company. It didn't sound right to us and we thought he had been given the wrong information. Despite this we did offer to go out and have a look and see what we can do for them. Regrettably we were delayed on the day we were going to go out and he quickly became abusive and threatening with us. We wanted to help, but paying a sum of money without being able to check anything is not a reasonable request.