Repair Leak and only Lukewarm Water coming out of Bathroom Faucet/Spout
Very impressive company.
First of all Valentyn is a very nice person, very good at assessing the problem (experienced), and easy to work with.
He came at the appointment time and assessed the issue very quickly. He determined that the cylinder needed replacing to fix the lukewarm water issue (cylinder allowing mixing of water) and that the spout was causing the leak behind the wall.
It all made sense, based on where the leak was damaging the wall.
He reseated the old, loose spout with new (orange) plumbing tape (thicker than white tape) and it screwed in tightly to the vertical. The new cylinder will be ordered to replace the old one, if available. Otherwise, Valentyn will redo the faucet system. He explained how this would all be done if that needed to happen.
To find DrainCom, I narrowed my search to 12 plumbers, and after assessing cost, problems customers had, workmanship, and how established was the company, I came up with DrainCom that filled all the qualities.
We are very happy with Valentyn and DrainCom, and would recommend them to anyone.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Bill, we thank you for taking the time to share your positive experience with our company. We are very pleased to hear that Valentyn was able to assist you and that you received excellent customer service. We thank you for recommending DrainCom to your friends and family and we thank you for your business.