This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This customer presented his moving experience in a very misleading way. The numbers mentioned in the review are false and narration is both incomplete or inaccurate. In actual fact, movers arrived with 30 minute delay. Firstly, Miracle Movers does not give out flat quotes; nor we guarantee flat rates. We have estimated upfront between 3 to 5 hours (and up to 6 hours) for 2 bdr house. The estimate was confirmed in written form via email. Secondly, the move took 5 hours and customer has a breakdown of the bill for 5 hours in written form. Customer was billed for 5 hours (from 4:30PM till 9:30PM) although the movers worked until 9:45PM (the crew left the drop off at 9:48PM). Movers required another 30-60 min to move upstairs the remaining items. Customer did not want to pay for this time and left the movers go home. Customer did not appreciate the 15 complimentary minutes movers worked after 9:30PM and refused to pay hourly for the time it would have taken to complete the move. During the 5 hours of labour movers did not take breaks. We apologize however that it took too long to respond and address their concerns. We ask this customer to edit the review and be true to themselves and to other homeowners. Thank you! Diana Miller at Miracle Movers
Thank you for being our customer, Oscar. We value the moving business of great clients like you and really appreciate the review you left on the work our team members did for you on extremely busy and hectic days at the end and beginning of month. It was a pleasure working with you. Warm regards and enjoy your new home!
Diana Miller at Miracle Movers Quality Control
We were extremely pleased and happy to accommodate your move. We know you have had a lot of other moving choices and therefore it means a lot that you picked Miracle Movers. We will be proud to provide the same excellent service to every referral you will have sent us with your great review. Warm regards,
Diana Miller at Miracle Movers
Thank you for your moving business, Lisa and for the time to post this review. We truly appreciate it and hope you enjoy your new home.
Diana Miller at Miracle Movers
Since 1992, Miracle Movers Toronto has provided thousands of satisfied customers with customized, comprehensive moving services across the GTA and Canada. Whether you're one person moving into a bachelor apartment or a midsize company moving 100 employees into a new office, our experienced, enthusiastic staff is ready to help you out.
In addition to providing basic transportation services, we can visit your home or office before the big day to plan the most efficient move possible, create a floor plan of your new destination so that you know precisely where your items will go, and even help pack - or provide boxes, padding and plastic wrap if you'd rather do so yourself. With satellite offices across Canada and partners around the world, we can then accommodate moves of any distancccommodate moves of any distance to any destination, including the USA.
At Miracle Movers Toronto, we pride ourselves on providing outstanding customer service: more than 80% of our customers are from referrals! Call us for free advice and quotations today!
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