House Smart Home Improvements

Windows & Doors Installation & Service
#4 120 Glacier St Coquitlam BC V3K 5Z6
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Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for House Smart Home Improvements

Average customer rating:
9.4 10 (185 reviews)

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Private User
Private User
Private User reviews Vancouver, BC
10/10

Furnace Installation

We could not have been more impressed with the service from the sales man, the installer and the office personnel of House Smart. Every one of the employees was knowledgeable, clear at communicating the sequence of events and excellent at follow up. The salesman and installer were particularly obliging in respecting our tenants' living space. The installation was done efficiently and on time. We would have no problem recommending House Smart to any other homeowner in need of installing a furnace.

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Ken
Ken
0 reviews Langley, BC
10/10

Window Installation

After reading reviews and speaking with Brian and Greg, we decided to go with House Smart for their double pane windows upgrade. We had 7 windows and 1 sidelite replacement done in one day in September 2021. Steve and his installation team did a great job of installing new windows and cleaning the installation area. After installation, additional work was required to adjust our California shutters. Overall, my wife and I were very pleased with the new energy efficient windows and we could tell right away the energy efficient windows were already at work. Thank you Brian, Grace, Steve and Ryan for your help with the warranty support. We would recommend House Smart to anyone looking to upgrade their windows.

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Tim (HouseSmart)
Tim (HouseSmart)
0 reviews Port Coquitlam, BC
10/10

Windows

Well done. Very efficient and friendly staff both on-site and in the office. On time and good clean-up.

Most likely a few more window projects to come in the future.

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Private User
Private User
Private User reviews Coquitlam, BC
10/10

Window installation

Everyone we dealt with was professional, courteous, and reliable. The installation team was efficient and did an excellent job with our windows. Would not hesitate to recommend them to anyone looking for window replacement

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Company Response

Hello,
Thank you for your review. We are happy to see your new energy efficient windows are providing some natural light. We appreciate your business, it was a pleasure working with you. Keep safe! --House Smart, 604-945-1904

Sussi in Vancouver
Sussi in Vancouver
1 review Vancouver, BC
0/10

Furnace and A/C Unit

Worst experience ever! I would never deal with this company again! I have been a home owner for over 24 years and I regret ever having contacted them for an installation. I ordered a new furnace and a/c unit mid August ( Over $11,000) We signed a purchase agreement and paid a deposit. Our current furnace was not working and we have had no heat which they were aware of. After waiting 7 weeks and initiating all the emails as to when the equipment would be installed and available they finally said that they could not get the product that we agreed to and would have to cancel our agreement. They left us hanging for the past three weeks without heat! For 7 weeks, we have been waiting for an installation and were left without any heat during these cold past few weeks. I am so disappointed! I When I asked the owner if they could send a technician to repair our current furnace; I was told they could not get a technician into our home until December! I would not recommend this company to anyone!

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Company Response

Hello Sussi,

We are sorry to hear your experience with House Smart was negative as we always strive to provide better service to our customers. We had offered to provide you with heaters while we waited for the product and unfortunately due to the world wide Covid-19 pandemic, supply chain and raw materials have been greatly affected. This trickle down effect from the pandemic is why we had such delays for your furnace from the manufacturer, from when you had initially signed up with House Smart. The delay was communicated to you during the process before we had offered you an upgrade to an alternative brand furnace at no additional cost, however you did not like the alternate product brand we had offered so the next option was to cancel the contract and release the deposit in full so that you could contract a different company. We hope that you were able to find a company to install a different furnace in a quicker time frame than what we were able to offer you.

Ryan Swan-House Smart Manager.

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Window project

We retained the services of House Smart Home Improvements about 10 years ago. Jason, Corey and their team did a great job then replacing about 13 windows in our 90+ year's old house. As the COVID19 altered our lives, my wife and I started working from home. But each of our offices had a very small window and we were carving for day light. Well, this is where Corey came one more time and took some measurements for 4 windows. Three of them were cut-in new windows and they had rather challenging geometry to install. Then Steve and his two colleagues came in and did a wonderful job installing them. When were courteous, professional, and left the place in a very clean shape. I would definitely hire and recommend your services again.

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Company Response

Hello,
Thank you for your review. We are happy to see your new energy efficient windows are providing some natural light. We appreciate your repeat business, it was a pleasure working with you again. Keep safe! --Grace, House Smart, 604-945-1904

Private User
Private User
Private User reviews Delta, BC
10/10

Furnace replacement

Sales agent, office staff and installation crew were all very cooperative
and helpful, installers explained everything well and left a neat and clean installation area. Thank you all for a job well done.

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Company Response

Hello,
Thank you for your review. We know you will enjoy your new high efficiency furnace for many years to come. We are happy to hear the crew took care in your home. Thank you again for your business. --Grace, House Smart, 604-945-1904

burt
burt
0 reviews Coquitlam, BC
10/10

replace door with patio sliding door

the crew came in at 9ish that morning explained what they were going to do and then proceeded to cut through the wall and then prepped for the replacement they did a great job with the install and cleaned up and finished as much as the could the trim , we were very pleased with the job

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Company Response

Hello Burt,
Thank you for your review. We are happy to hear the crew was punctual and tidy for the installation of your new sliding glass door. We appreciate all referrals and have a program where if you refer a neighbour and they purchase windows from House Smart, you would receive up to $200. --Grace, House Smart, 604-945-1904

New insulation by a great company
New insulation by a great company
1 review Langley, BC
10/10

New insulation

After we installed a new furnace, we decided to upgrade our 30 yr old roof insulation. Here’s where we lucked out with finding Leo Bastarache. His quote was exactly what it cost, work was done in days including wrapping all the pipes. They also did a great clean up. We’d definitely recommend this company, and have done so to others in our townhouse complex. Bonus was the Provincial Gov’t grant that paid for bout half of of the cost. Thanks Leo

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Company Response

Hello,
Thank you for your review. We are pleased to hear you are happy with your new furnace installation. We are glad to know that our recommendation worked out so great. We appreciate your business and any referral you may send our way. --Grace, House Smart, 604-945-1904

Eliza O
Eliza O
0 reviews Delta, BC
10/10

Replaced old windows

I love my windows. House Smart staff were very professional right from the sales person to the installers. They listened to the needs of the strata and answered all the questions.

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Company Response

Hello Eliza,
Thank you for your review. We are glad to know that the team was able to meet all the needs of the strata and homeowners. We hope everyone is enjoying their new energy efficient windows and patio doors! Thank you again for your business. --Grace, House Smart, 604-945-1904

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about House Smart Home Improvements

House Smart Home Improvements
*Vinyl Windows, Exterior Pre-Hung Doors, High efficiency furnaces, Air conditioners , Heat Pump Systems and Tankless Hot Water on demand. Insulation of attics and crawlspaces . Ventilation and Air- Sealing

* We Offer Financing - 50 to 150 per month - No Minimum
* Free In-Home Consultations
* We Beat any Competitor's pricing!
*Lifetime warranty
* 25 Year Fully Transferable Window Warranty

House Smart Home Improvements is a member of the Better Business Bureau with an A+ Rating.
BC Building Envelope Council Members
Fenestration BC Members
Major partner with Fortis BC

We are highly trained and experienced professionals, dedicated to customer satisfaction and the completion of work on time.

We take pride in installing EnergyStar Vinyl Windows and Doors, we DO NOT condone or install with a "Piggyback Installation" Our installations are backed up in writing with a lifetime Quality guarantee.

House Smart has fully trained installers and practice installing with the Best Building Practises Guidelines.

House Smart works with a deep and fundamental working knowledge with the latest building envelope sciences and put that into our installation methods and practises. This includes the added labour and cost for a waterproof membrane system on the sills and jambs to ensure a leak free installation.

House Smart Energy-efficient Furnaces, Heat Pumps, Air Conditioning, Hot Water Tanks, Tankless Hot Water Tanks,from the top brands.
GOODMAN
AMANA,
RHEEM,
IBC,
TRIANGLE TUBE,
VIESSMAN,
RINNAI,
NAVIEN.

Draft-proofing, Insulation Services for Attic, Wall , Crawl Space and Basement. We also specialize in Ventilation, Bathroom Fans, and Programmable Thermostats.

Find out everything you need to know about the EcoEnergy Program and LiveSmart HERO Grants, now offering up to 6000 dollars towards energy-smart home renovations.

Your friendly and professional House Smart Home Improvement Advisor can fill you in on everything you need to know during your Free In-Home Consultation.

CATEGORIES
Windows & Doors Installation & Service and Heating & Air Conditioning
PRODUCTS
High Quality Vinyl Windows and Doors , Custom made entrance doors. Attic & crawlspace insulation. Heat Pumps, Tank-less Hot Water , full custom Boilers. We also specialize in Ventilation, Humidity control and Air Sealing.
SERVICES
Full professional installation(NO PIGGYBACK)Lifetime warranty on our workmanship and only quality brands.
BRANDS
Various brands of vinly windows including, Vinyltek. Goodman Furnaces,Amana Furnaces, Rheem, and Veissman furnaces, Triangle Tube, Rhiani, John-Wood, Programmable Thermostat.
SPECIALITIES
BC HYDRO'S HOUSE AS A SYSTEM Best Practises Guide for renovation window Installations. Sawdac Member
WEBSITE
http://www.housesmarthomeimprovements.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
23
RETURN POLICY
Guaranteed Satisfaction
PAYMENT METHOD
Credit Card, Financing, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty with 25 Year Transferable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.