Like everyone here, I did my homework. I first got a few quotes from different movers and decided to give Energy Crew a try. After I confirmed my booking with them, I did a background check on them and the first few reviews I read on this site made me rethink my choice.
So I called them to find out exactly what they thought of them if they even cared. Not surprisingly they defended themselves. The first few explanations (excuses rather) didn’t fly with me, but what caught my ears was the fact that the girl humbly acknowledged they do run late some times and it did seem like she was very honest and did not want me to think they never did.
Why am I writing this? First because I think I almost let a few reviews on Homestars stop me from discovering what turned out to be a great moving company I’ve happily recommend 3 times since my move. Second because my move made me realize how unreasonably demanding and, yes, unfair we’ve all become.
It just doesn’t seem to matter anymore what a great a service a company does if they’re a few minutes late or make 1 or 2 mistakes. Anybody, like me, who’s moved into 55 Charles street West on a Thursday afternoon, will feel sorry for any mover. Let alone the traffic at that time of the day, the underground parking space is shared by more than many buildings and it literally takes about a minute to remove stuff from the truck to the elevator. Luckily for me, I live 3 doors away from the elevator. Now imagine if I lived at the end of hallway? You got it, that’s some messed up walk right there! So my small 1 bedroom apt that would have normally taken 3 hours to move from Keele & Bloor ended up taking 4 hours and 17 minutes.
Why else am I writing this? Well because, like my movers asked me at the end of the move, what if they had another move after mine and I lived at the end of hallway, but didn’t tell them? What if I had tons of books, but didn’t think I would consume a good number of tots? You guessed it! They would have run late for whoever else moved after me for sure. Would their next customer even care to understand? Of course not! That’s the point of being a customer. We just don’t give a crap.
It’s almost been 13 months since they moved me and mother’s friend to whom I referred Energy Crew asked me about some bad reviews she read on the internet and I came in here to check and I noticed the same reviews I saw when I hired them. Nothing changed. No new reviews, no new good reviews, no none of that. So I thought I should tell the world my intriguing but happy story so next time I recommend someone they don’t just see the bad reviews. It’s funny how we’re quick to point out something negative, but always never feel it necessary to acknowledge a good deed.
Sorry I won’t post my number here for testimonials. I just don’t wanna be called at 10 pm when I’m supposed to be doing something else. My only advice to everyone is: Get more than 3 quotes, run a background check on each company and make your decision, not just based on a few reviews, but on other things like: do they have an office, are they and do they behave like a real company, how long they’ve been in business, are they professional, do they make you feel comfortable and also consider the positive. I just found out that Google has some excellent reviews on them.
- Approximate cost of services:
- $463.30