I was really happy with Energy Crew. I had read some negative reviews about them and so I had concerns about the crew going too slowly, charging a surprise stair fee on the day of the move, and the carpets getting dirty (the place we were moving out of had a lot of carpeting). So I asked Trey about these things and he said there is a stair fee for a certain amount of stairs, but because it was not included in the quote provided to me, it would be waived. He also said that it's standard for them to use runners to protect carpet. And the guys actually took less time than what was quoted to me and so the amount I paid was actually less than the quote (because the only minimum is the first hour). I'm glad I went with them because it worked out well and their prices were the best that I could find.
- Approximate cost of services:
- $650.00
- Company Response
Thank you so much for this thoughtful feedback, Karen. We really appreciate you taking the time to share your experience and are delighted to hear that your move went well. We look forward forward to serving you again in the future.