A cable came off of our garage door and broke one of the bottom brackets holding the track in place. I called this morning at 8:30 and explained the problem. They said from the sounds of it, it would cost 103.50 in labour + the cost of the bracket - about $10 and HST. A technician was available to come at 10:00, but I asked for a later appt. - They said between 2-4. Ryan called me around 1:30 and said he was in the area and could be at my house in 5 minutes if I was available. He came in, looked at everything and said the quote was accurate and it would be $10 for the bracket. Total cost = 103.50 + 10 for the bracket + HST = $128.25. Ryan was friendly and quick and I was thrilled that it actually cost what I was quoted and my garage door is working great again! I would highly recommend this company.
- Approximate cost of services:
- $125.00
- Company Response
Thank you for the great review. When a customer calls our company a professional answers the phone every time! This allows us to ask the right questions and with a good answers we can give and exact quote over the phone. This saves the customer costly surprises. I hate surprises such as hidden fees, high priced parts and truck charges, none of which we have, or support. Honest trustworthy service is what we do. Thanks so much for your compliments on our fees and on Ryan A. We try our best to make sure our customers won't hesitate to call us, if they need help in the future. Thanks again for your business, and your support, we truly appreciate it. Chris Dale, Ryan A, and the Markham Garage Doors Team!