Lighting and Irrigation-Fantastic!
It has been an absolute pleasure servicing your home. Thank you for choosing our company, Green Again! We appreciate your business and feedback.
Thank you so much for your feedback Mr.Khan! We are so glad that you had a great experience. Customer satisfaction is our top priority.
Thank you so much for leaving us a feedback. We continually aim to strive for high customer satisfaction. We are so glad you had a great experience. We will continuously aim to make our customers happy.
Thanks again,
Green Again Team
Thank you so much for your feedback! We are glad that you had a great experience. We love seeing our customers happy. Customer satisfaction is our number one priority.
It was a pleasure installing and servicing your sprinkler system. Thank you for choosing our company. We appreciate your business. Our clients are the best!!
Hi,
We appreciate your feedback and business. To your response, whenever you had a concern our team came to your house immediately to take a look at your sprinkler system and the lighting that were installed.
We are a company that operates on a seasonal basis, and call each client a week ahead of time to let them know when we will be in a certain area for servicing. We also do our best to comprise a day and time that works for the customer as well because we understand that our clients are busy. During the spring time, we advised you that we would come a week after to open up your system for the summer, however you kept insisting us to come, and open your properties sprinkler immediately.
Secondly, when my staff called to book in a date and time to come and open up the irrigation system for the summer, you were disrespecting them. Furthermore, we charge the amount that we do, so that we can ensure on providing quality products and services.
We still have not received your payment for last year, we sent reminders, because it was past the due date. Regardless, we did not charge you any interest for not paying on time, just reminders for not receiving it. We still have not received last year’s payment. Which is one of the reasons why we stopped servicing your property.
We hope that another company was able to make you happy and that they were able to meet all your needs. All the best.
Hi Lindsay,
Thank you for your business and feedback. To answer your response, it took our team approximately three years to finish your properties project, because you were constantly changing your contractors. During that time, you were also in a law suit with some of those contractors. From the first day till now, our team still considers a drip line to be the best option for all cedar plants. Mansour himself even advised you of this, however after we installed some of the drip lines, you kept insisting that a spray heads, and soaker hoses would be a better option for those plants.
Also mentioned before by Mansour, soaker hoses and drip lines do the same job. What differentiates the two is that soaker hoses do not last long, they break, and need to be replaced frequently. Drip lines last longer, you can research more about this as well.
Furthermore, when we were completing your properties project, our team made numerous trips back and forth to make sure that you were satisfied. A rain sensor was never installed because we needed the contractor, to finish their project in order to complete ours. Whenever our team came for a service, you set the sprinkler timer to three hours, in which you said it was because your cedar pants were dying. To begin with, your cedar plants were already dead because they were not planted properly, which we had also mentioned.
Moreover, our company decided to discontinue servicing your property because you were taking water from the city for your plants. Our company, believes in equality and treats everyone with respect, regardless of their gender, age, sex and ethnicity, etc. We treat all our customers equally, and do not favoritize one client over the other. Our clients make us the best and we want them to be happy. Thank you for your business. We wish you all the best.
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Hi Shane,
Thank you very much for such a great review! We are really happy to see that you are happy with the quality of services, and products we provided. We appreciate you taking the time to write this review, and for your business. Furthermore, we hope to provide more positive results for you and other clients as well.
This entry did not meet HomeStars review criteria.
