Coretemp Heating and Air

Lost our A/C in middle of heat wave (came back from vacation to a 32 deg. house); Richard was there in less than 30 minutes! (after business hours); tried repairing right then(back next day to try another part - condenser shot); thoroughly explained options; team in 3 days later to replace A/C and (26yrold) furnace - fast; courteous; friendly; honest... will highly recommend to friends and family!!!

Had water leaking from furnace, Coretemp returned call to answering service immediately, and came over to service the problem the same day (almost had problem fixed before other service firms I had left messages with returned my call!). Problem was identified quickly (low levels of AC freon) and fixed on the spot, by a polite and professional serviceman who explained the problem clearly.

I was overdue to have our furnace and AC inspected, since buying the house 3 years ago we haven't had it looked at. Chose CoreTemp thanks to these reviews. Had an initial bump around scheduling that was quickly resolved by the owner. On the service day technician Jason showed up exactly on time, worked quickly and showed me the ins and outs of our furnace and AC. Explained maintenance and what to watch for. Very informative and friendly, open to questions.
Overall, I am very impressed with these folks. I will continue to use them, and when the time comes for serious heating repair or replacement work, they top my list.

Called to ask about leaking furnace and got advise over the phone at no charge! Everyone else wanted to charge me $100 to just diagnose.
Highly recommended. Very honest person, which is hard to find in this business.

We had coretemp replace our 25+ year old natural-gas furnace with a new Rudd natural-gas furnace and central air. Richard was always available whenever I called to ask questions (which I did often!) and Janice made the scheduling pain-free all over email. The job was done on time, on budget, as expected and without any hiccups. I wish all contractors were this good. We are 100% satisfied!

Quick update: in December of 2012 my furnace stopped giving off heat. Upon inspection I noticed that there was an error code flashing on the furnace's main board. I called CoreTemp and 45 minutes after my call Richard walked me through the problem over the phone. Turns out the drainage pipe had been bumped out of place and wasn't allowing water to drain from the furnace. I should note that at the time Richard was on vacation outside of the country but he still immediately called to help me fix the problem. Top notch service!

We were thinking of replacing our 27 year old furnace and perhaps our AC as well. I found Richard via Homestars and when I called, he actually answered the phone! We made arrangements to meet on a weekend at a specified time. Richard arrived on time and took the time to answer all of our questions. After, Richard did a thorough inspection of the furnace which revealed a cracked heat exchanger. We already had 2 quotes from other contractors and it was time to decide. Since he first started out as a service technician (as opposed to a salesman), we trusted his judgment and commissioned him to replace both furnace and AC. Both units were professionally installed and this revealed the fact Richard takes pride in workmanship – something that is almost gone in today’s society. As of today, the AC unit outside operates very quietly and cool air circulation in the house is much better than before. I will be writing an update in the winter regarding the furnace. A while ago, I was in the neighbor’s basement and noticed they had their furnace replaced as well but by a different contractor. The install looked very shoddy with no pride in workmanship. My other neighbor over paid for both his units and we know someone else who had a furnace installed that would not turn off. At this point, I definitely knew I hired the best contractor and I will recommend Richard for all heating and AC work. In my opinion, other contractors pale beside Richard and CoreTemp. Cheers!

Richard got us good pruducts.Ruud furance is quite and works really well. air conidtioner also quite and works really well. also really like on demand hot water heater.

felt conifident with instalation

Coretmep also helped made sure i got a rebate

Coretemp was one of three vendors rated very highly on Homestar that we interviewed to replace our water heater, furnance and central A/C unit. All three were prompt and professional, appeared to offer timely and careful service and made very good presentations. Coretemp seemed to have the best quality products on offer for about the same price so we went with them.

Unlike sales staff of the other vendors, Richard had installed and maintained furnaces and A/C units for many years as a technician and had come to appreciate different aspects of product quality. All vendors recommended a Rinnai RC80HPi tankless water heater for our house for within $200 of each other. One vendor recommended an Amana furnace and A/C unit; the other, Lennox. Richard recommended a Ruud furnace and a Keeprite A/C. Richard compared product quality using photographs and drawings from the sales brochures. It was easy to spot differences in equipment quality from them alone.

Coretemp installation was efficient, polite and careful. Technicians were courteous and friendly. The main work was completed in a day with follow-up work and final touches completed the next business day. The work area was cleaned each day. Compromises were not made in the installation. The finished work looks solid and thorough. Visitors have commented on the high work quality.

The Ruud furnace (RGFE-07EMCK), the Ruud programmable thermostat (RHCTST501CMMS), Keeprite A/C (C4A424)and Rinnai water heater have so far worked very well. Given the hot summer, we have used the Keeprite A/C on many occasions. It is relatively quiet compared to other A/C units nearby. The furnace fan used to move the cool air throughout the house can barely be heard yet the house is cooled quickly. The programmable thermostat is easy to use. The Rinnai reliably gives an endless supply of hot water which, now and again, we need.

As Coretemp largely employs installation and maintenance technicians and seems to have few other sales staff drawing salary or commission, as Richard could make a compelling comparison of product quality, and since his price was about the same as the other 2 vendors, we selected Coretemp and are glad that we did. We believe we got good value for our money.

Service starts with a phone call. One that is answered on the spot or returned promptly. Especially when an AC does not work during the hottest days of summer. Richard Payer answered my call. He listened to me (Try to fix AC but I might consider replacing it + my 20 years old furnace). He asked the right questions trying to determine the problem. He also made an appointment for 7:30/8am the morning after. He was at my home at 7:30. Fixing the AC was not really a workable solution. We discussed furnaces and what I wanted and I got a quote along with a tentative date for installation within 48 hrs (important to me). We exchanged a few phone calls that morning and by noon, I confirmed my purchase and Richard confirmed my installation date (July 9). That is how good it was, contrary to 2 competitors: one outsourced my AC service call (bad experience and a lot of “listen Lady””) and the other one had made an appointment previously but never showed up, called or emailed me…

On the day of the installation, Richard came with his employees. Everyone was wearing a uniform with the name CoreTemp and the truck was properly labelled. No mistake as to who was doing the installation. Throughout the morning, Richard and his staff keep me updated what they were doing...Had to cut some of the drywall, shown me the punctured pipe going from coil to AC unit, explained the ventilation, set-up my thermostat, etc... . While Richard gathered his staff for me to give my feedback... My asking questions (lots of them) was to fully understand how the new units work. The staff left and it is only at this point that I was presented with the bill. Imagine this! Several thousand $$ of merchandise installed and not being asked to pay upfront: only when installation is complete and I am satisfied. Richard stayed for a while talking about his passion for his work and how he sees service to clients. There was no “listen lady” and the entire process was easy for me. Interesting enough, 20 minutes after he left, Richard called stating he had forgotten to set-up the water thank for hot water. He could have told me how to use/reset the pilot. Instead, he came back to my home and did it himself.

The house became so cold within 24 hrs that I turned the AC off and has not put it back on once (the fan comes on and off and house is quite cool). This winter it is going to be quite cozy and warm. Richard will tell you, it is all about installing the right products. And it all started with a call that was answered…Thank you Richard….

Our old air conditioning unit had broken after many years, and in the midst of the recent heat wave, we called Core Temp on the recommendation of a friend. Richard, the owner, was at our door the next morning and gave us a good explanation of our options. His response to our call was very quick and the service that we received from the company was second to none.We are pleased that our house is now at a comfortable temperature and we are confident that if anything were to go wrong,Richard would be there to fix it in a timely and professional manner. Many thanks, Richard!