SO-CLEAN

I needed to have my carpet and matress cleaned up after I moved into my new house. I found this company through Homestars.com and was impressed by the reviews. When I first called to get a quote I noticed that they were very friendly (I think I talked to Adel). Being friendly is not complicated but it's not always the case when you call a company to get a quote.
The guy who did the job showed up on time, he did a good job with the carpet (3 bedrooms, stairs and hallway). Before doing the matress he told me that it wouldn't be perfect and that some stains would probably stay. Job was ok, but after he left I looked at the matress closer and had the feeling that it could have been done better. I sent them an email the following day, Adel called me back approximately 30 minutes later to enquire about the reason why I wasn't fully satisfied. He sent me an other team the same day, they cleaned up the matress again and I was very satisfied with their job. Adel called me back after the team had left to make sure evrything was okay. He also offered me a 80$ discount on the next service from SoClean.
I really appreciated the friendliness and the effort they put in satisfying their customers. This company cares about the customer, and for this reason, even if I wasn't fully satisfied when they first cleaned up the matress, I would recommend them.