Although I can appreciate customer reviews and base my decision on them, I must admit that I have never written one...until today. After a torrential downpour yesterday, I realized that I had forgotten one of our bedroom windows open. Needless to say, my custom ordered silk roman shade was soaked, and a nice vertical water line settled nicely in the fabric as it dried. I had a feeling it was ruined, but just had to try and salvage it. I called Adel based on customer reviews and he came within hours. He confirmed that it would be difficult, but gave it a shot. He worked the stain for over 3 hours, trying different methods when the first and second didn't give him the result he wanted. Being a perfectionist myself, I can appreciate that characteristic in someone I hire to do a job for me. Adel, thank you so much, I was left speechless at the results! There was no trace of a water mark on it....brand new! Oh and thank you for consulting with me about the care and maintenance of my other drapes, and not just trying to make a sale! I will not hesitate to call in the future. Thank you again!
- Approximate cost of services:
- $150.00
- Company Response
thank you so much Lena and I am so glad that I was able to be of a service.
Adel Majd