City Wide Maid Service

House & Apartment Cleaning
Toronto ON M5C 3A1
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Jason from Toronto
Jason from Toronto
16 reviews Toronto, ON
7/10

cleaning

I have used City Wide Maid service in the past and this is the first time they don't get a 10 from me.

Daisy the cleaning lady was just ok. She missed a few things that I had to point out to her. Also the bathroom in the basement wasn't done at all. The kitchen and the bedrooms were done well.

Overall I would still use City Wide Maid service again! It can't always be perfect :)

Approximate cost of services:
$179.70
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Jason, I see we get a 10 for all the services in the past we've provided at your home and we are sorry this one did not reach this level. I am very happy to read you will use our service again and yes we do strive for perfection and that is why I had followed up with you first thing this morning after yesterday's clean to make sure everything went well and was very proactive in our response. Therefore I am very surprised to see this review. Perhaps it was a timing issue as you booked 6 hours for a 4 bed, 3 bathroom, 3 level townhome when perhaps she need additional hour. Yours, City Wide Maid Service