Leaking Roof - Valley/Ridge Repair
When I noticed a leak in one of my bedrooms, I tried contacting a few roofing companies, many of which were listed in HomeStars. Unfortunately, some of these companies (even some with higher ratings) were hard to get a hold of, did not return my call, or weren't really interested in smaller repair work. When I finally found Mr.Roof Repair, I was relieved that they made everything so easy for me, from the initial site assessment to the permanent repairs. All staff were very professional and easy to deal with, from Samantha over the phone, to Pietro and his partner who did the work, to Joe who followed up with me after the work was completed. These guys care about their customers and handle their business with integrity. I really appreciated Pietro's honesty, expertise, and thourough assessment of my leaking roof. He was always willing to answer all my questions. I also really appreciated that the quoted price is the price - period. No unexpected additional costs.
As for the quality of work, it's only been a week with no snow/rain, but for what it's worth, I have no doubt that the source of the leak has been repaired.
A definite return customer here.
- Approximate cost of services:
- $1,800.00
- Company Response
Hey JBP... What a thoughtful review! Thanks for taking the time to do this. Your experience is the exact result we look to achieve with our clients. From the first time we talk through to completion and beyond. And... Everyone loves a shout out. Sam and Pietro will be thrilled with your mention of them by name! Thanks again for this. Please let us know if there is anything else we can help you with. Take care.