Harry came within a day of us calling him. He gave us a price to strip and refinish a Chinese Chippendale dining room table and 6 chairs which we had used and re-finished several times in the 44 years since we bought it from the Art Shoppe. We gave him the colour and finish.
He did one chair and we took it back to our home; but decided we wanted a different colour.
He did one more chair in the new colour. We took it home and told Harry that it was just right. He asked us to return the chair so that he could do the entire set at the same time and using the same glaze finish.
We then decided to re-upholster the chair seats. We gave the material to him and the end result is PERFECT.
Notwithstanding all the changes we kept making, he charged us the original quoted cost plus $45/chair to re-stuff and re-uphoster the seats.
Harry is highly recommended by us.
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?