Hsg Consulting Inc.

Richard:

Just wanted to write and thank you and your team for a fabulous renovation

experience. As you know, we had already done a number of significant renovations on this old home, but the experience with you and your team was by far the best.

Right from the outset, from your initial visits and in preparing the quote, we felt you listened to our concerns and understood what we were trying to accomplish. You clearly explained how you and your team could approach our job, a clear idea of the total cost and the approximate timelines that you would stick to, your relationship with our design group ensured we were all in step at every stage. I particularly liked how Alan was in constant contact and often on site, directing additional shipments of materials as needed to ensure the rest of the team could work effectively. Your team was with us, in numbers, throughout our project and always seemed to progress in an organized and efficient manner.

I was struck by the attention to detail, in areas that I never thought would be part of your project. Items like turning the water heater to improve access, and suggestions and work in running speaker and phone wire to bathrooms while our walls were open. It seemed that you, Alan and Sun anticipated the possible and helped us accomplish it. It was these early and encouraging signs that prompted us to have you extend your work both in the basement, and to our upper floor.

Throughout the project, your team respected our home. They covered
exposed areas every morning, and vacuumed their way out the door every evening. Despite work, at times, covering all four floors of our house, it seemed to return to order every evening.

In many past renovations, we always felt we had to inspect frequently as the renovation progressed. Under Sun's guidance we were always comfortable that the work met his exacting standards and his quality of workmanship is as good as I have seen. His work on replicating our 80 year old base boards, and reversing original doors and fittings helped maintain the character of our house, while creating modern functionality.

I think the end product speaks well for what you and your team have accomplished.

Thanks Amelia and Hamad