All Hands On Deck

Andre did an elevated vinyl deck for us 4 years ago, and we've been very happy with its look and quality of workmanship. It still looks like new, and we've received a lot of compliments on it, including from other professionals in the trade. The only problem was that the glass awning started leaking a year ago. Without much hope, we contacted Andre, just asking him to refer us to somebody who could fix it. He answered 10 minutes later (and it was late at night), and offered to drop by and have a look, even though the awning had been done by a subcontractor whom they were no longer working with. Just a couple of days later, they came and applied caulking to the awning. In the times when you can consider yourself lucky to get a response from a contractor within a week, if at all -- I didn't believe customer service like that still existed. Thank you very much Andre!