Careful Movers Edmonton

Moving & Storage
Edmonton AB T5L 4N9
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HomeStars  >  Moving & Storage in Edmonton  >  Careful Movers Edmonton  >  Horrible experience with Careful Movers
Chris  in Leduc
Chris in Leduc
5 reviews LEDUC, AB
1/10

Horrible experience with Careful Movers

I hired a 3 man crew to move across town. They showed up on time, from there it was down hill. Arrived smelling of weed and then one of the three proceeded to tell me that there is a desired pace that they are expected to work. They are young and fit so if I throw them a little "something something" (cash) under the table, they'll work really fast. If I don't they'll work slow (which in turn will run up the bill). Nothing like a little EXTORTION to start the day!! I chose to ignore the request and play dumb. Once they started working I called their office and explained what had happened and requested a Supervisor come out at the end of the day (never did happen) to do the billing but not to do anything in the mean time as I did not want my belongings damaged. About 3/4 of the way through the day the same individual that mentioned the cash deal suggested that we "stop the clock" right now and that I can just pay them cash for the remainder of the day so I can save some money. I declined and once again called the office to explain what had happened. the response was a shocked and apologetic one however I feel it was more drama than sincerity.
The boxes were all labelled as well as the rooms that they were to be taken to but at the end of the day they were scattered throughout the house.
At the end of the day when I explained to the guys that I was not going to tip them as I don't appreciate someone trying to extort money out of me the employee that had suggested the "work fast for cash" scheme totally lost his mind and was yelling, screaming, swearing, in my front yard. He even tried to adjust the bill and add additional time onto the bill to account for the faster pace they apparently worked. he then accused me of going back on my word as he felt I agreed to pay them extra cash. He went to his truck threw his paperwork in and then drove like a lunatic through my residential neighborhood and continuing to yell and scream as he drove away. I called the owner again and when he returned my call he told me that the worker was being given some "time off" for his behavior.
Let me see, extortion, theft from your company, and wreckless driving equals "time off"? Wow, next time I'll pay for a respectable company. Not a company I would recommend!

Approximate cost of services:
$1,100.00
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