Lancaster Heating And Cooling

Heating & Air Conditioning
Hamilton ON L8W 2E6
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Heating & Air Conditioning
Lancaster Heating And Cooling
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95%

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Reviews by rating (past 12 months)

Reviews for Lancaster Heating And Cooling

Average customer rating:
9.7 10 (49 reviews)

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monica
monica
1 review Hamilton, ON
10/10

furnace

jason and daniel are pleasant. they are knowledgeable. provide great service. always willing to help.

Approximate cost of services:
$600.00
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Sharon
Sharon
0 reviews Niagara Falls, ON
10/10

Duct cleaning

thank you Jason for recommending this company. Great service, great timing for service. We had duct cleaning done and the filters for the furnace and air cleaner delivered to us. The two young men here were very friendly, polite and knowledgeable on what they needed to do. Yes, we would recommend Lancaster Heating and Cooling to our friends and family. They came from Hamilton to Niagara Falls. Thank you.

Approximate cost of services:
$600.00
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Company Response

Thanks Sharon!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Air Conditioner Installation

It is not often I am impressed enough with a company's performance that would lead me to take the time to write a review, however Lancaster Heating & Cooling has hit the mark. From project beginning to end, and every employee I interacted with have been customer service oriented, knowledgeable, honest, and highly competent in their roles, making this purchase nothing short of a pleasurable experience and one I felt confident in making. A standout for me was their Sales Rep. (Cassandra), who was so incredibly personable, honest and knowledgeable about the product options, and oversaw our satisfaction from start to finish. She advocated for our needs and the installation timing with her colleagues, coordinating every step ensuring we got full value for our purchase and then some. Talk about going above and beyondwow, what an incredible asset she is to this company and the reason I will only choose this company for any future needs. She instilled trust through her decency and genuine approach, without any pushy sales
pitch that quite honestly would have been a deal killer for
us. Another stand out is Rob
(service technician) who troubleshooted an issue with our old furnace for free, which
kept it going for another 2 years before we purchased our new unit from them. Rob is a highly skilled technician, who also
demonstrated a lot of integrity and
knowledge. I would highly recommend this company!

Approximate cost of services:
$4,000.00
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Company Response

Thanks for taking the time to do a review. I will share this with our staff! Take care!

Mary in Hamilton
Mary in Hamilton
0 reviews Hamilton, ON
10/10

A Solid Company that does Good Work

Several years ago at my church Lancaster did a great job bringing our improperly installed new boiler system up to code. After that I hired them to replace my air conditioner at home. Excellent job on that. Today after 2 years with no maintenance at all it was leaking onto my basement floor, so I called them to service it. It was a common problem -- blockage by dirt and debris in the drainage pipe. Tech Jason came right away, unblocked the pipe, installed some new pipe, and now everything is good. $346 for service call, 1 hour labor, and $50 for PVC pipe, plus tax. I will use them in future and would recommend Lancaster to anyone.

Approximate cost of services:
$346.00
1 of 1 people found this review helpful.
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Terri Urbaniak from Brampton
Terri Urbaniak from Brampton
5 reviews Mississauga, ON
10/10

Air conditioner not working

Air conditioner not working in dental office! Fast, efficient service we have come to expect from Kevin and his team from Lancaster. Service contract in place now to avoid any problems in the future. Thanks for taking such great care of us.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to do a review. I will pass along this to the guys. Take care!

Harold in Cambridge
Harold in Cambridge
0 reviews Hamilton, ON
10/10

New Furnace & Central A/C

Lancaster came highly recommended so we had high expectations.
From sales to installation we were not disappointed.
We are blown away their professionalism, workmanship, innovation, neatness & cleanup.
They deal in top quality products & their people are second to none.
Thanks Lancaster.
Harold

Approximate cost of services:
$10,000.00
2 of 2 people found this review helpful.
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Company Response

Thanks Harold. Im glad you had a great Lancaster experience. I will share this review with our great staff.

Ken in Hamilton
Ken in Hamilton
0 reviews Hamilton, ON
10/10

Booster Fan

for years my booster fan was improperly installed, Mark spotted the disconnect (duct work), fixed it, the airflow increased dramatically.

Mark's attention to detail is much appreciated!

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Thanks Ken. Im glad you are happy with everything. I will pass this along to our staff.

Mickey
Mickey
0 reviews Gatineau,
10/10

Furnace replacement

I've been with Lancaster Heating and Cooling for at least ten years for my annual furnace, fireplace and ac maintenance, and their service and professionalism has always been top shelf. When my furnace started to go, I went directly to Lancaster for a replacement - no shopping around. Cassandra who sold me the furnace, and Wes and Yohan, who installed the furnace, were professional, provided exemplary customer service, and went above and beyond to address my questions and needs. The entire process from purchase, to installation, to post-installation customer-check-in was excellent. I simply cannot say enough good things about the products and services provided by Lancaster. In a nutshell, they are simply the best. And by the way, the Trane modulating furnace installed is remarkable.

Approximate cost of services:
$5,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Mickey:

Thanks for taking the time to do a review. I will let Cassandra, Wes and Johann know how happy you are.

Thanks again!

Daniel L.
Daniel L.
1 review Hamilton, ON
10/10

New AC & Furnace Installation

We needed a new AC & furnace, so we obtained 3 quotes and chose Lancaster. Wesley and Johan did a fantastic job with the installation.
Very clean, neat and professional. I can't believe how hard and fast they worked to get us up and running, with no issues. Lancaster did a great job for us and we are very happy to give them a great review.

Daniel

Approximate cost of services:
$8,400.00
1 of 1 people found this review helpful.
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Company Response

Hi Daniel. We are happy to hear that you are pleased with the Lancaster experience. I will share this with the guys.
Thanks for doing a review.

Bolivia Gil
Bolivia Gil
1 review Lincoln, ON
10/10

AC installation

I looked up and got quotes from three companies and I got to choose this one for so many reasons like service, attention, pricing and availability.
I am so happy with the unit, it is running great and perfect time it was installed thanks to Cassandra :).
The guys that came for installation really do a great job too.

Approximate cost of services:
$3,700.00
2 of 2 people found this review helpful.
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Company Response

Thanks for taking the time to do a review. I'm glad your happy with everything. I will share this review with our staff. Take Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lancaster Heating And Cooling

Lancaster has been servicing the people in the Hamilton, Burlington and surrounding area since 1955. Lancaster Heating and Cooling offers full HVAC services including installation and service of furnaces, air conditioners , heat pumps, heat recovery ventilators, humidifiers, hot water heaters, and fireplaces. We also install gas lines for stoves, dryers, fireplaces, pool heaters and bbqs. The technicians at Lancaster are fully licensed and factory trained. Lancaster provides 24 Hr emergency service and offers free in home quotations for replacement equipment. Lancaster payment options are Visa, MasterCard as well as financing oac. We also do rental hot water heaters, furnaces and air conditioners.

CATEGORIES
Heating & Air Conditioning and Solar Water Heating
PRODUCTS
Furnaces, air conditioners, heat pumps, hrvs, humidifiers, hot water tanks, air cleaners, air purifiers, fireplaces, thermostats, maintenance plans.
SERVICES
24 hr. emergency service, custom sheet metal, custom homes.
BRANDS
Trane, Daikin ,Carrier, Lancaster, Vanee , Regency, Continental, Rheem, John Woods, Bradford White
WEBSITE
http://www.lancasterheatingandcooling.com
YEAR ESTABLISHED
1955
NUMBER OF EMPLOYEES
12
RETURN POLICY
full manufactures warranty
PAYMENT METHOD
Visa, Mastercard, Financing
LICENSES
Gas fitters, refrigeration
MEMBERSHIPS
BBB, CBCB, TSSA, ORAC, HRAI, ESA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Full Manucatures Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.