The Renovators Of Canada

Home Additions
Markham ON L3R 5B4
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Home Additions
The Renovators Of Canada
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Reviews for The Renovators Of Canada

Average customer rating:
9.1 10 (146 reviews)

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shirley.ruuskanen
shirley.ruuskanen
1 review Aurora, ON
9/10

Bathroom renovation

It was a complete bathroom Reno and we were happy with the results, there was a little misunderstanding half way through but it all worked out.

Approximate cost of services:
$10,000.00
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Company Response

Hi Shirley, Thank you for your business. We appreciate your patience in working with us, we do strive for customer satisfaction and work hard at creating a positive experience. Enjoy your new washroom! Todd.

Heidi in Markham
Heidi in Markham
3 reviews Markham, ON
10/10

Bathroom Renovations, Kitchen Ceiling

If you are looking for a high quality, customer focused company than look no further. The Renovators of Canada exceeded all of our expectations from start to finish. It began with Todd who was very patient explaining each line item on the detailed quote. He spent a lot of time with us and we were very comfortable and trusted that this company was the right choice. Before the project began, we were introduced to Dennis who would be our site supervisor/project mgr. Right from the start we knew Dennis was a true professional. He had great suggestions and made the entire process pretty much stress free. He was always available when needed and his response time to calls or text was within minutes. Can't say enough about him and his great team which included Dave, Ryan, Symak, Sean and anyone else that was missed. This group is one of the hardest working teams I have come across. Never late, always on time, focused on the task at hand, quality craftsmanship, personable and they always left our home spotless. So much so, that the first day of demolition my husband asked if they had even been here.

This is a trustworthy and customer loyal company. We are delighted with our new bathrooms and kitchen ceiling. It has breathed new life into our home.

Don't hesitate to contact them, I will definitely use them again.

Approximate cost of services:
$30.00
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Company Response

Hi Heidi, Thank you for the positive support. It was a pleasure working with you and your family. We look forward to working with you on your next project.
All the best,
Dennis

Eric in Toronto
Eric in Toronto
4 reviews Markham, ON
10/10

Bathrooms, closets, carpets, trim and unique basement

After a bad experience with our previous contractor we took on the difficult task of selecting and putting our trust into a new contractor for some significant renos. We completely renovated two upstairs bathrooms (including the master bath) removed a hall closet to expand and custom build the master walk-in closet, replaced all of our upstairs carpeting, baseboards and window trims and installed matts in our basement for a training room. Not to mention an ever increasing list of odds and ends that my wife continuously updated and expanded (which seemed like a daily occurrence). After the previous issues we took our time selecting a new contractor and got estimates and interviewed several before making our choice. What we got was an incredible team of workers with a truly outstanding supervisor (Dennis) that gave us exactly what my wife wanted for a fair price. For anyone that has a partner that is a perfectionist, borderline OCD, creative, hobby designer you can appreciate that this is no small task. She was very involved because we work mostly from home and she had a vision that she wanted... no, needed, to fulfill. Dennis was incredibly patient and professional and Simac (his man on the ground) worked very hard to finish everything to a high standard. Simac was always polite and friendly, always on time and most of all able to communicate effectively at every step of the way. They gave an honest estimate and timeline, met both of them and when a subcontractor (not associated with TROC) caused a flood days before completion, Dennis was like a firefighter (although with water not fire... you get the idea) that dropped everything to come to the rescue and then handled the aftermath and repair.
We do not hesitate to recommend their services to anyone and everyone and will maintain our relationship with them in the years to come anytime we need renovations.
If you need renovations and want quality, honest work for a fair price then please let me save you the trouble of risking your money and time on an unknown. Dennis, Simac and crew can be trusted to do your renovations and do them amazingly well.

Approximate cost of services:
$40,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Eric, thank you very much for the kind words. Our team loved working with you on this renovation and the guidance of your wife. We love to customize renovation to fulfil customers wants. We enjoyed every minuter working with both of you and always look forward to the next task at hand. Thank you again for the support and we look forward to the next one.
Dennis

olgadalli
olgadalli
1 review Guelph, ON
10/10

basement finishing and bathroom renovation

I am very happy with the work done in my house. I appreciate the politeness of the workers and how life at home kept on going without any interruptions. They were very well mannered and sensitive to kids coming in and out of the house. They take pride in their work and are not satisfied until it is done to the highest expectations. I do recommend this crew without any hesitations.

Approximate cost of services:
$12,000.00
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Company Response

It was a pleasure working with you Olga! Our team takes pride in their work and really appreciate the opportunity. Thank you, we really appreciate your business!

KC118 in Toronto
KC118 in Toronto
1 review Toronto, ON
10/10

Master Ensuite Renovation

My husband and I were looking for a reputable contractor to completely gut our master ensuite, move sinks, move toilets, and add many features. We had a vision that was clearly laid out on a computer rendering. We wanted a company whom we can trust to execute this project and meet all our requirements. After meeting with various contractors including TROC, we felt that TROC was the one we can trust to execute with excellence. Dennis and his team (Wayne, T, Symak, to name a few) was a pleasure to work with. We have changed our minds on multiple things, discovered the unexpected behind the walls and under the tiles, added a few curve balls in between and they simply complied without any hesitation. Moreover, we extremely valued our constant interaction with Dennis through the Builder App. I would send multiple emails and text messages throughout the day, and to my surprise there will always be a response from Dennis within 5 min. Secondly, we really liked the schedule that were created for us, this gives us an idea of what to look forward to the following day. Another feature we admire about TROC is transparency. Dennis provided us the breakdown of the estimated labor cost prior to the start of the project and midway through the project. This allowed us to review and alter our requirements in order to meet our strict budget.
I would highly recommend Dennis and TROC. They are courteous and highly qualified professionals who understood our needs and ensured they brought our vision to life!

Approximate cost of services:
$30.00
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Company Response

We are always up for a challenge and when you came to us with this design we could not resist. It was a design that was unique and personal. We were happy to bring your vision to life. Thank you for your support.
Dennis

gary
gary
1 review Courtice, ON
10/10

Entire house had to be renoated from top to bottom.

This was one of our first investment properties we bought and we did a terrible job at screening. We contacted T-ROC, they gave us a quote very close to what we had in mind and a completion date we were satisfied with. With the amount of work that was required I wasn't sure they could pull it off but they did. Under budget, under time and both Darlene and I are SUPER IMPRESSED!! If you need need work done to your own home, or investment property, make sure to give T-ROC a call. They have a system and team second to none.

Gary and Darlene

Approximate cost of services:
$20,000.00
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Company Response

Thank you Gary and Darlene. It was a pleasure to get this completed for you. We look forward to the next one.
Dennis

ankj
ankj
2 reviews Markham, ON
10/10

Kitchen Renovation

Bought the Demo Kitchen from TROC. Really happy to see the final product. QUARTZ in the Kitchen and well as in all the washrooms (Including powder room). Replaced all the faucets and sinks with a new one.

Loved the toe kick lighting..

Approximate cost of services:
$15,000.00
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Company Response

Thank you Ankj. It was great working with you and your family. Enjoy your new kitchen! Perry.

LoveMyHome in Toronto
LoveMyHome in Toronto
1 review Markham, ON
10/10

Post kitchen renovation-saved us and made it better

This team is unbelievable. Great service end to end from the moment they came into my home and did the last check. Gave advice, walked through anything we didn't understand, taught us how to do touch ups at home but most importantly my home looks beautiful because of them.

Allan the first representative came into my home assessed the situation and put me at ease. He was willing to support us in our case of it ended up being a court situation. Polite and consistent in providing good communication.

Alan the architect came in and as the pro he is diligently looked through the issues and walked me through what was ok and what was problematic.

John the carpenter and artist did all the finishing touches and like magic he made my kitchen and family room beautiful. The added work I asked him to build were fancy toe kicks that gave a modern kitchen a homie feel. The toe kicks are gorgeous that I know you'd want them of you saw them.

Sean the site leader is just that a leader and treated my husband and I so well, communicated in a timely fashion and simply ensured all requirements were completed. He also showed me how to do some touch ups as well.

There was one other team member that did the finale I am sorry I forgot his name. He patched everything up to the point you can't tell anything was cut open.

Overall these are professionals that you would want to come in your home, they put themselves in your shoes as they too are home owners and get it. They truly believe in what they do.

Exceptionally skilled professionals that provide great customer service. TROC makes your home the home you love.

Approximate cost of services:
$15,000.00
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Company Response

We love what we do! Thank you for your kind words, we really appreciate it. The T-ROC team is grateful for your business.
Sean

steinhaur
steinhaur
1 review Uxbridge, ON
10/10

Flooring

The Renovators of Canada installed laminate flooring for me at a rental property. They did a great job, they were on time and under budget. I wouldn't hesitate to use them again.

Brad

Approximate cost of services:
$11,000.00
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Company Response

Our goal is customer satisfaction and keeping within the timeline and within the budget is key. The T-ROC family thanks you for your business!

Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen Renovation

My experience with Renovators of Canada was top notch from day one to the finish. Everyone involved was professional and respectful from the top down. I was really impressed with my go-to guy, Dennis, and his patience with me and with his leadership of his team. No task was beneath him and he responded immediately to any questions or concerns that I had. Floor tiler Clint was the ultimate perfectionist - although he was exhausted at the end of the day he vacuumed my living room carpet AND the carport. Carpenter John whose improvisations in adapting certain aspects of this old house to the new material were no less than genius.... and he spent the whole of his 50th birthday installing my kitchen cabinets. The demo team Giuseppe and Siamak were incredibly efficient and pleasant even though it was a blistering hot day and Siamak did an amazing job installing the backsplash. The plumbing was executed by one very smart guy - forget his name. Actually the whole team were terrific and if I were going to have more renovations done Dennis would be the first person I'd contact.

Approximate cost of services:
$25,000.00
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Company Response

It was a pleasure working with you too! Our team really enjoyed the atmosphere and your appreciate your kind words. Dennis.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Renovators Of Canada

Why choose The Renovators of Canada?

For over the past 20 years our focus on customer experience has helped The Renovators of Canada grow to locations in Durham, Aurora, Stouffville, Markham, Vaughan, Toronto, Hamilton, Guelph, Kitchener, Waterloo, Barrie, Oshawa, Oakville and Cambridge.

Unique to the industry, The Renovators of Canada provides a 10 year warranty on all craftsmanship. This home renovation warranty protection was established to provide peace of mind as home and business owners contemplate renovating a personal or commercial space.

T-ROC is a fully licensed and insured including WSIB. Other affiliations include memberships with the National Kitchen and Bath Association, CARAHS, Better Business Bureau.

We have a proven track record working with our customers with full transparency in every aspect of your project. Can’t be present all the time during the renovation process? No worries, we have specialized client software that allows you to see the entire schedule and pictures as the project happens in real time. We care for your home like it’s our own and always conduct ourselves respectfully and professionally.

With our motivated and innovative professionals we will transform your house and make your dream home a reality. Visit our website at www.trocanada.com

CATEGORIES
Home Additions, Structural Engineering, Architects, Condominium Renovations, Design/Build, Design/Project Management, Renovation Advisors, Kitchen Planning & Renovation, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, General Contractors, Framing, Excavation, Drafting Service, Demolition, Carpenters, Bathroom Renovation, and Basement Renovation
PRODUCTS
Custom Homes, Home Additions, Kitchen Cabinets, Kitchen and Bathroom accessories, Flooring, drywall, Light fixtures, tiles, hardwood flooring, engineered wood flooring, windows, doors, garage doors
SERVICES
Home Additions, Kitchen Renovation, Bathroom Renovation, Basement Renovation, drywall, tiling, granite, custom cabinetry, painting, basements, Renovation Consulting
BRANDS
Bain Ultra, Ultra Bath, Artisan manufacturing corp, Azzura, Blanco, Brizo, Caesarstone, Cambria, Caml Tomlin, Contrac, Delta, Diamastone, Doors & More, Oduravit, Elkay, Emtek, Fairmont Designs, Foremeost, Franke, Grohe, Hansgrohe, Insinkerator, Oceana, kallista, Kindred, The Bold Look of Kohler, Maax, Maax Collection, Mirolin, MOen, Motiv, Mr. Marble, Native trails, Newport Brass, Novanni, Olsonite, OS&B Palmer Industries, Panasonic, Price Phister, Robern, Ronbow, Runtal Radiators, Slik portfolio, Soma Foremost, Sonoma Forge, Sterling Portfolio, Stone Forest, Supreme, Lighting,Thermasol, Tidal, Kroy Surfaces inc., Richelieu, Silestone, Toto, Victoria Albert, Warmly Yours Radiant Heating, American Standard
STYLES
Classic, Modern Contemporary, Victorian, mid century modern, Cape cod, French Colonial, Custom
SPECIALITIES
Home additions, Kitchen Renovations, Basement renovations, Bathroom renovations, Income properties, Home upgrades, house flips
WEBSITE
https://www.trocanada.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Cheques, Visa, Mastercard, Debit, email transfer
LICENSES
Fully Licensed
MEMBERSHIPS
Service Pro Contractors, Trusted Pros
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
5000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year waranty on craftmanship.
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