The Renovators Of Canada

Home Additions
Markham ON L3R 5B4
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Home Additions
The Renovators Of Canada
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Reviews for The Renovators Of Canada

Average customer rating:
9.1 10 (146 reviews)

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Rach in Guelph
Rach in Guelph
1 review Guelph, ON
10/10

Kitchen renovation

There are many scary renovation stories out there. This is not one of them. This company is wonderful. The supervisor, the contractor and workers are professional, knowledgeable, hard-working and they always make sure that the work they do is work done well. They clean up each day before leaving the house. Communication is key to a good working relationship, and they know this, making it a priority. The job supervisor is only a phone call or text away and always follows up when he says he will. We are more than satisfied with the work they have done.

Approximate cost of services:
$45,000.00
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Company Response

Hi Rach, Thank you for the review! We really work hard at providing a quality product, but recognize how important it is that we keep you, the homeowner, up to date throughout the project. Cheers, Ryan.

EB in Stoney Creek
EB in Stoney Creek
1 review Hamilton, ON
10/10

Full Home Renovation

We are only part way through our renovation so far, but wanted to write a review of T-ROC at this phase of the project in recognition of how pleased we've been with their services up to this point. Our renovation turned from something that seemed fairly simple and straightforward to a situation that required significant structural work that was not caught during our home inspection and was totally unexpected.

Rob and Jesse have worked tirelessly (and I'm not exaggerating when I say tirelessly) to keep our project moving forward despite the hurdles we've encountered. They have gone above and beyond to ensure that we are getting the best value for our money for our project that has more than doubled in budget.

At this stage in the project there are a few things that we really appreciate about T-ROC and their process. Rob and Jesse have been 100% available any time of day or night to respond to any questions or issues that have cropped up. We have never had to wait more than 5 minutes for a response to a text message or phone call. They are always willing to meet us on-site to discuss ideas and logistics.

Additionally, we really like the transparent T-ROC process of breaking down the project into smaller pieces (i.e. electrical, plumbing, demolition, drywalling, etc.) and obtaining quotes from various sub-contractors for each piece of the project so we can ensure we are getting the best value and quality for each trade that they are bringing in.

We can't wait to see how our project turns out and look forward to finishing this review in a few months!

Approximate cost of services:
$210,000.00
3 of 3 people found this review helpful.
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Company Response

Thank you so much! Our entire team loves working with you, and are always excited to come to your project. I know we uncovered some big surprises when we started the demolition phase and given what everyone had to deal with you guys were amazing. T-ROC's mission is to be open and transparent with all of our customers. We strive to provide you with the best value always keeping your budget in mind. I know Jesse and Taylor have really put their heart and soul into your job. We all look forward to working with you over the next couple of months. Rob.

Karin  in Toronto
Karin in Toronto
1 review Markham, ON
9/10

Bathroom Renovation

Jan 2016 we began the work to reno 2 bathrooms (gut and replace existing with upgrades) and it was completed Mid March. I purchased the vanities, tub, tiles , toilets , and plumbing fixtures. I give all the credit to Dennis Carvalheiro our site supervisor for the resources brought in and keeping the project on track. Our Trades were scheduled , did good work , and cleaned up after. They arrived on time worked hard thru out the day. Dennis had Symak available to do most handyman tasks and this man worked so hard. Any issues , touch ups , were dealt with fast and efficiently.

Approximate cost of services:
$31,000.00
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Company Response

Hi Karin, The whole team loved working with you and working on your washrooms. Siamak is a great asset to our team and recognize how hard he works. We stand by our work and strive to make our customers happy. Thanks Dennis.

G L from Markham
G L from Markham
3 reviews Markham, ON
10/10

Lights installation

Had TROC come to install several ceiling lights and dimmers. Very nice guys, took extra time to ensure lights were flush and straight. Also advised us as to outdoor lights, making suggestions for what would work and what might be trouble. Very willing to work with our schedule, which made things easy.

Was our 2nd time using them, very happy.

Approximate cost of services:
$400.00
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Company Response

Hi G L, Our customers are important to us and repeat business is the cornerstone of our business. Thank you for your continued support. Perry.

alfonsos_so
alfonsos_so
1 review Toronto, ON
10/10

Bathroom

Work is excellence,they work very professional and timing is good.they can provide all detail daily

Approximate cost of services:
$10,000.00
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Company Response

Hi Alfonsos, Thank you for your business. We use client software that allows our customers to see their entire project on line, including pictures, schedules, budgets, and daily logs. We are fully transparent and recognize the importance of communicating with our customers on a daily basis. Perry.

John in Guelph
John in Guelph
1 review Guelph, ON
10/10

Kitchen cabinet installation

We worked with Home Depot to design our kitchen and TROC were the cabinet installers.
I cannot be more pleased with the installation Aaron provided...the design had a few areas which didn't work on site, but Aaron was able to come up with a solution every time and improvise beautifully especially on the shelf install, which could have been a disaster but he was able to make it work to perfection.
Always was able to communicate and schedule install with Robbie and they were always on time..even worked a Saturday. Good on you all.

Approximate cost of services:
$12,000.00
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Company Response

Hi John, We really appreciate your business, thank you. Aaron and Robbie are amazing at what they do. We are so fortunate to have them on our team. Enjoy your new kitchen! Perry.

Private User
Private User
Private User reviews Toronto, ON
10/10

Bathroom Renovation

My wife and I had been to several contractors and had a lot of estimates but we decided to go with TROC because of their customer service. They had great reviews online and we were able to meet with a consultant who knew exactly what we wanted. They were clear in their estimate, professional and open about all the costs upfront. The job was done on-time and fit our budget. We hope to use them again for our basement next year.

Approximate cost of services:
$17,000.00
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Company Response

Thank you for your review! We know how important it is to stay within our customers timelines and budgets. Having plans complete and all materials on site before you start ensures a successful project for everyone. We look forward to working with you again! Cheers, Perry.

phall
phall
1 review Markham, ON
10/10

bathroom stairs windows front door

The work was great. On time, and constant communication with the contractor. Excellent workmanship and professionalism, I have recommended the Renovators of Canada to several people already.

Approximate cost of services:
$20,000.00
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Company Response

Mr. Hall is a long time customer of T-ROC. We really enjoy working with him and his family. Thankyou very much for your support over the years! Perry.

Anton F.
Anton F.
1 review Markham, ON
10/10

Bathroom ventalation system

The work was completed in a very professional ,contientious manner. I would recomend them to everyone

Approximate cost of services:
$1,200.00
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Company Response

Hi Anton, Thank you very much for the opportunity of working with you. we look forward to doing business with you again! Perry.

Chris Rai in Toronto
Chris Rai in Toronto
1 review Toronto, ON
10/10

Bathroom Renovation

Showed up on time everyday, pleasant and professional. Will definitely use them again both personally and for my business. Their price was considerably below other services I have used.
Overall a really great experience and one that I have no hesitation in recommending.

Approximate cost of services:
$15,000.00
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Company Response

Thank you Chris, Dennis has spoken very highly of you and enjoyed working with you on your project. Perry.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Renovators Of Canada

Why choose The Renovators of Canada?

For over the past 20 years our focus on customer experience has helped The Renovators of Canada grow to locations in Durham, Aurora, Stouffville, Markham, Vaughan, Toronto, Hamilton, Guelph, Kitchener, Waterloo, Barrie, Oshawa, Oakville and Cambridge.

Unique to the industry, The Renovators of Canada provides a 10 year warranty on all craftsmanship. This home renovation warranty protection was established to provide peace of mind as home and business owners contemplate renovating a personal or commercial space.

T-ROC is a fully licensed and insured including WSIB. Other affiliations include memberships with the National Kitchen and Bath Association, CARAHS, Better Business Bureau.

We have a proven track record working with our customers with full transparency in every aspect of your project. Can’t be present all the time during the renovation process? No worries, we have specialized client software that allows you to see the entire schedule and pictures as the project happens in real time. We care for your home like it’s our own and always conduct ourselves respectfully and professionally.

With our motivated and innovative professionals we will transform your house and make your dream home a reality. Visit our website at www.trocanada.com

CATEGORIES
Home Additions, Structural Engineering, Architects, Condominium Renovations, Design/Build, Design/Project Management, Renovation Advisors, Kitchen Planning & Renovation, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, General Contractors, Framing, Excavation, Drafting Service, Demolition, Carpenters, Bathroom Renovation, and Basement Renovation
PRODUCTS
Custom Homes, Home Additions, Kitchen Cabinets, Kitchen and Bathroom accessories, Flooring, drywall, Light fixtures, tiles, hardwood flooring, engineered wood flooring, windows, doors, garage doors
SERVICES
Home Additions, Kitchen Renovation, Bathroom Renovation, Basement Renovation, drywall, tiling, granite, custom cabinetry, painting, basements, Renovation Consulting
BRANDS
Bain Ultra, Ultra Bath, Artisan manufacturing corp, Azzura, Blanco, Brizo, Caesarstone, Cambria, Caml Tomlin, Contrac, Delta, Diamastone, Doors & More, Oduravit, Elkay, Emtek, Fairmont Designs, Foremeost, Franke, Grohe, Hansgrohe, Insinkerator, Oceana, kallista, Kindred, The Bold Look of Kohler, Maax, Maax Collection, Mirolin, MOen, Motiv, Mr. Marble, Native trails, Newport Brass, Novanni, Olsonite, OS&B Palmer Industries, Panasonic, Price Phister, Robern, Ronbow, Runtal Radiators, Slik portfolio, Soma Foremost, Sonoma Forge, Sterling Portfolio, Stone Forest, Supreme, Lighting,Thermasol, Tidal, Kroy Surfaces inc., Richelieu, Silestone, Toto, Victoria Albert, Warmly Yours Radiant Heating, American Standard
STYLES
Classic, Modern Contemporary, Victorian, mid century modern, Cape cod, French Colonial, Custom
SPECIALITIES
Home additions, Kitchen Renovations, Basement renovations, Bathroom renovations, Income properties, Home upgrades, house flips
WEBSITE
https://www.trocanada.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Cheques, Visa, Mastercard, Debit, email transfer
LICENSES
Fully Licensed
MEMBERSHIPS
Service Pro Contractors, Trusted Pros
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
5000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year waranty on craftmanship.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.