Hy Grade Steel Roofing Systems Ltd.

We've had our Hy-Grade roof for about 3 years now. The sales and installation process was smooth, and overall we're happy. But when you try to call their service dept you only get voice mail and they just will not call back. If they do call you, expect them to make a promise and forget.

We had one warranty issue early on (installer error) that took much longer than it should have to resolve (and the resolution was simple) - but even when you are trying to buy more from them (once a client, new work goes through their service desk) they just can't seem to pick up the phone.