We bought a sofa , love seat, accent chair , SHWD ACCT CHR ,and a lift top cocktail table set from Ashley furniture Home store located in in 88 Heritage Gate,Calgary , in 08/09/2013 with expected delivery date of 08/30/2013 .
We received our purchased stuff in two parts , with a considerable delay .
The surface of table was scratched ,so we informed post sale service and also sale consultant of store .
Finally ,we convinced the manager that we do not want a fixed table , and he promised us that they will deliver a new table .But, as the expected date of delivery passed ,we went to the store and asked him about the table ,and he told us we will deliver it in two weeks. And we are waiting for that day (today is 10/29/2013) .
I will never buy anything from Ashley not only because I received my stuffs with marked delay and scratched , but also I don’t have enough free time to spend with customer service ,sale consultant , and manager of Ashley Home Store for a simple purchase.
- Approximate cost of services:
- $3,000.00