This is the worst company ever. I purchased a sofa set from Ashley furniture in mid august. I was nine months pregnant at the time and has just gotten an apartment. Prior to the furniture being delivered I had lived in the apartment for two weeks with no issues of bites. A day after the furniture had gotten. Delivered, my husband and I started noticing bites on our bodies. These bites would only appear when we laid on these couches. Due to me having a hard pregnancy and delivering a baby during this time period, I was unable to contact Ashley in regards to the matter. After healing and getting back to my normal self after giving birth, I finally called Ashley to explain my concerns. The company had Abel pest control come to inspect the apartment and they found no signs of infestation. However, my family continued to get bites very much resembling that of bed bug bites. Ashley suggested that I should go and see a doctor and that it may be something coming from internal. If so, I wonder how there has been so many people also getting bitten. Abel pest control suggested a treatment to irradicate the issue for safety purposes. Ashley refused to continue to tackle the issue because of the report they received from Abel pest control. I spent almost $3000 on this furniture and I feel as though I've been slapped in the face from a company I really respected and referred always. Up until this day my family continues to get bites. I'm weary of going to family's house because if it is bed bugs I don't want it to travel. The least Ashley could have done would have been to continue with the treatment to give me, a loyal, customer that satisfaction and peace of mind. I will never purchase anything from this company again. They do not care about their customers and they are only interested in securing your money on a sale. I am very disappointed in them and do not recommend them to ANYBODY. 6477030363 is my number if anyone wants more/ full details of this story. Pictures are uploaded.
- Approximate cost of services:
- $2,700.00