Convertible Heating And Air Conditioning

We cannot say enough good things about convertible heating and air conditioning. We contacted them with regards to replacing our furnace and hot water heater and Chris was in the next day and provided us with an extremely competitive quote that was the best price from the five quotes we received. He was great at making us understand our heating and water heater needs and answered all our questions in person and over the phone (at any time of the day). Chris was able to organize an installation for us within days of giving us a quote! On the day of installation, Dave had come in to install our furnace and water heater and provided great work and care in what he did. However, it was not until the evening that blew me away regarding their customer service. Unfortunately, in the evening I had run into an issue with my thermostat. A quick phone call to Chris and he was able to work with me in resolving my issues. He made several phone calls and had an installer call me to work me through my issues. WOW! He and Kamil the installer were both great and were very kind and understanding of my situation. Nonetheless, they had the solution to my problem and it was clear sailing after that. This company truly cares about its clients. We are quite vigilant and do extensive research before hiring any company and convertible heating and air-conditioning by far surpassed our expectations in terms of service, value, quality and true kindness. We will be recommending Convertible Heating and Air Conditioning to family and friends for years to come!

Brad was a great technician. He worked on our furnace and our new water heater. He was very knowledgeable and informative about the services he was providing.
I would highly recommend Brad to anyone needing help with their furnace and/or water heater.
Thank you very much, Brad.

My furnace began to fail over the winter holidays in 2014, giving my wife and I ample time to bring in several companies (all with stellar ratings on HomeStars) to quote on the job of replacing our current furnace. We literally finished our basement two months prior, and as part of the replacement we would need to upgrade the PVC exhaust pipe and run new intake pipes through our ceiling. After receiving 5 quotes, my uncle (who just finished having his furnace replaced) gave me Sean's number and suggested I hold off on making a decision until Convertible could come and quote on the job. What a Godsend that was! Sean was super professional, caring, and down to earth. He didn't try to close the deal aggressively, and was honest about what work needed to be done. I ended up deciding on the American Standard Gold ZM furnace, which Convertible was able to install for the same price as the Rheem unit some other deaelers were pushing. They correctly sized the furnace for the space (my previous unit was 20,000 btu too large!) and scheduled the installation with only two days' lead time. He also hooked me up with the Duct Cleaners who I cannot say enough good things about either. The lead installer, Adam, showed up shortly after the duct cleaners. I cannot express my gratitude enough towards the precise, professional work he did. He made clean cuts into my finished ceiling to install the venting pipes that I was later able to drywall and are now invisible. His pipe work was super tight, and because of the difficulty of the install and even in the tight space, he was able to custom-fashion both the new boot I requested and modify the General Air humidifier to ensure a tight seal on the bypass. They helped with running additional thermostat cable for my new smart thermostat, and was legitimately one of the best contractors I've ever dealt with, period. Top marks to the owner of Convertible, because they've created a culture that understands and respects customer service, honesty, integrity, and professional work. 10/10. I've already recommended their work to several of my friends that are homeowners and know that when it's time to replace my A/C, Convertible will be getting my call. Thanks again Adam and Sean.

Great Service for a Great Price - I had an existing tankless water heater that stopped working after about 11 years. The unit kept turning off and on until finally it didn't work. Decided to buy another new one and after calling about 5 companies finally spoke with Chris from Convertible. He was there the same day to price the job. The day after Dieter (the installer) arrived with the new unit. Apart from the prompt service and fair pricing I really appreciated that when they said they would be at the house at a certain time they were there on time (in fact early) on both occasions. Dealing with previous companies this has been a real problem so it was a nice change.

Needed a new furnace, got 3 quotes from various high rated companies here on Homestars and decided to go with Convertible because of price and because their Rep Sean was very helpful in answering all my questions and educating me on my options. The installer Adam was quite diligent, thorough and professional. I would be more than happy to recommend them to anyone.

We had a brand new furnace and air conditioner installed by Convertible Heating and Air Conditioning. Marnie was extremely knowledgeable on helpful in thoroughly explaining what we needed to do, what they were going to do, how much it would all cost, how long it would take to do it, etc. She even drew diagrams for us to help us understand what she was talking about. She explained the different type of units available and helped us determine which one suited our needs the best. She was even helpful in letting us know we qualified for a rebate that we wouldn't have known otherwise. She saved us $2,000!

Also, our last bill was 50% less than the same bill was the month prior!

The technicians were also very very good and helpful. They answered all my questions and made sure they didn't leave any traces or messes after they were done. They also followed up with us to make sure all was running smoothly.

I would highly recommend Convertible Heating and Air Conditioning to anyone looking to replace their unit. They came to me on my neighbour's recommendation and I am so glad they did.

My wife and I were very pleased with the services of Convertible Air yand we would recommend them to anyone that is looking for a more than reliable hvac install. Our representative Sean was extremely courteous and informative and the install done by Brandon was quick, clean and on time. Both were very helpful in helping us understand our new heating and cooling system and the warranty offered was as good as any other company in the industry! A1!!!!

My wife and I very happy that Raj at Convertible Air was able to service and start up our 20+ year old boiler (on Sep. 24). The entire experience was very friendly; that is, Sam called me back to discuss our needs and to give us a quote. The final bill was exactly as quoted so that was nice.

Convertible Air was recommended to us by both family and friends; and, we also recommend them.

Raj was very apologetic for being about an hour late but his previous appointment turned out to be a lengthier job. That too was the case for us. We just moved in and it was obvious when he opened up the boiler that it too had not been serviced in many years (and we confirmed with the previous owner that was the case). The original CO reading was so high that it was beyond the detector's limit so Raj suggested that he not proceed with the cleaning so that we would save that cost. I thought that was thoughtful and also appreciated that he did not then try to sell me a new boiler.

Nevertheless, I was curious and figured that he might as well clean it to see if the boiler would pass. Raj spend the next few hours (and I know that these start up appointments should be 60 to 90 minutes) really thoroughly cleaning the boiler and he brought his own vacuum cleaner. Even though he was delayed getting our house and I was causing him another delay, he was not rushing and the bill was no higher than the original quote. As a result of Raj's work, the CO reading afterwards passed, and well below the legal limit! I asked him when I should replace the boiler and again, he did not go into a sales mode so that was nice. He said that he would be happy to come back every year to clean/start up the boiler and that would be cheaper for us than a new boiler; that is, he recommended not replacing it until it really needed/until it failed.

Well, one day, I know we will need a new boiler and Sam/Raj at Convertible Air will be my first call.

The salesman Sean Kesavan was very professional and knowledgeable. I feel extremely happy with the deal he gave me. The guys who installed the new furnace were excellent. They had a challenging job here and made it all work. The heat is well distributed throughout my home. I very pleased. Thank you to Sean and Kemar and the other guy who worked with him. I would recommend Convertible Air to anyone who wants a great furnace for a lot less than other companies charge. Check them out. It is so worth it. :-)

Marnie was very professional during her visit explaining the need and options. The price was very good comparing with the competition.
Kamil and James did the installation in a perfect timely manor and exceptional qualifications. Very satisfied with the after sale process. Highly recommended.