1 review Toronto, ON Joined 2017/08/01

10/10

Appliance Repair review in Toronto

08/01/2017

New Samsung Washer has poor instruction for installation. Service tech was called in and troubleshooting for 15 mins. Very professional and knowledgeable tech can repair it right first time. Highly recommended if you need them.

Job Price

Approximate cost of services:: $0.00

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Company Response: Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Gary in Hamilton

2 reviews Hamilton, ON Joined 2017/07/31

10/10

Ref # 4143918217

Appliance Repair review in Hamilton

07/31/2017

Elite appliance came to our house to fix our Samsung washing machine. Larry was friendly and fixed it on the spot. Thanks Larry and thank you elite appliance. You guys were terrific!

Job Price

Approximate cost of services:: $0.00

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Company Response: Thank you very much, we appreciate your feedback. I will be sure to forward this Larry's manager to see he his recognized for his efforts.

Persis in San Francisco

1 review Toronto, ON Joined 2017/07/30

10/10

Stove top repair.

Appliance Repair review in Toronto

07/30/2017

Order # 4143852913
So impressed with the client service experience of Elite Appliance Service! Personable and professional from start to finish! Great work by Raquel and Sandra in being empathetic with client needs. Thank you!

Job Price

Approximate cost of services:: $500.00

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Company Response: Thank you very much for sharing your experience with us, I will be sure to show this review to Raquel & Sandra!

Nads in Toronto

1 review Toronto, ON Joined 2017/07/28

10/10

Samsung Dryer Repair

Appliance Repair review in Toronto

07/28/2017

I was having issues with my Samsung dryer and the service I received from Elite was A+! Melvin was on time, efficient and very friendly. I really appreciate Elite's prompt service calls and real-time updates. My work order #302631

Job Price

Approximate cost of services:: $300.00

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Company Response: Thank you very much, we appreciate your feedback. I will be sure to forward this to techs manager to see he his recognized for his efforts.

Jarrod in Markham

1 review Mississauga, ON Joined 2017/07/27

10/10

Superior service

Appliance Repair review in Mississauga

07/27/2017

Outstanding service
Had a problem with a dishwasher under warranty via Costco
Elite Appliance came to our home and provided polite professional speedy service
AAA all the way
Highly recommended
Trouble and worry free!
Thank you Elite!!
Re ticket 4143897477

Re: ticket 4143897477

Job Price

Approximate cost of services:: $150.00

Was this review helpful?

Company Response: Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

TKBGC in Toronto

2 reviews Toronto, ON Joined 2017/07/26

10/10

Service # 298913 - Oven Repair

Appliance Repair review in Toronto

07/26/2017

Being a Boys & Girls Club, with a 100+ children & youth on site daily, our appliances go through a ton of wear and tear. Our oven dial needed to be fixed and was unusable until fixed. Elite Appliance did their best to have the part ordered, etc and fixed as quickly as possible. They even sent updates when the part would arrive, etc. The techs were friendly and professional.

Job Price

Approximate cost of services:: $800.00

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Company Response: Thank you very much, we appreciate your feedback. I will be sure to forward this to techs manager to see he his recognized for his efforts.

Tania in Toronto

1 review Hamilton, ON Joined 2017/07/26

10/10

Professional, polite, efficient service

Hamilton

07/26/2017

Regarding Work Order #4143875215, I recently had my Samsung front loading washing machine serviced as a result of a 4E error code. The Samsung customer service representatives were very frustrating to deal with as they continued to insist that I troubleshoot myself in order to fix the problem, until I finally was able to get a service call to my home. Samsung promised me a date that was impossible, but when I finally spoke with Elite Appliance Parts and Services, it was obvious that they knew what was going on. They scheduled a date and time frame for service and messaged me 20 mins before the technician arrived which I appreciated. When the tech arrived, he was very polite, careful to remove his shoes, efficient and quick with his service call but took time to answer my questions. He waited until the end of the rinse cycle to ensure his work fixed the problem. I was frustrated dealing with Samsung, but glad that they sent Elite to my house for service. I would recommend this company for honest, good customer service, and hope to be able to go to them directly instead of fumbling through awkward customer service via Samsung.

Job Price

Approximate cost of services:: $0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

Was this review helpful?

Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Service pls in Toronto

1 review Toronto, ON Joined 2017/07/25

10/10

Repaired ariston washer dryer

Appliance Repair review in Toronto

07/25/2017

From the moment you speak to a service rep, elite knows customer service! All staff including technician are friendly, efficient, courteous and clean! My technician mopped my floor! Highly recommended and reasonably priced!

Job Price

Approximate cost of services:: $200.00

Was this review helpful?

Company Response: Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Private User

Private User reviews Toronto, ON Joined 2017/07/24

10/10

Washer

Appliance Repair review in Toronto

07/24/2017

Great service! Very professional. Was able to resolve the issue at first round. Had a part on hand. Proformed a test run prior to leaving. Washer works 100%. Ticket #300867

Job Price

Approximate cost of services:: $0.00

Was this review helpful?

Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Private User

Private User reviews Toronto, ON Joined 2017/07/24

8/10

Dryer Service

Appliance Repair review in Toronto

07/24/2017

I Had my dryer services by Elite Appliance Service the other day as it issue with timing .I got an appointment quickly and person came had very good experience, my Reference or Ticket # 4143681313. Dryer is working in proper manner now.Thanks for Service

Job Price

Approximate cost of services:: $0.00

Was this review helpful?

Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Elite Appliance Service – Toronto

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