Zen Living

Kitchen Planning & Renovation
Calgary AB T2C 1Z5
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HomeStars  >  Kitchen Planning & Renovation in Calgary  >  Zen Living   >  Thank you Zen Living!
Angela Barlow in Calgary
Angela Barlow in Calgary
1 review Calgary, AB
10/10

Thank you Zen Living!

We used Zen Living to re-do our kitchen 3 years ago. We had an unusual problem with a couple of our cabinets chipping and Mike from Zen Living came out to look at the problem and access the situation.
A huge thank you to Mike for coming out to speak to us, and for going to bat for us and standing behind their product. He agreed to replace the cabinets that were damaged. They did an excellent job matching the colour.
Also thank you to Kevin who did a great job installing the new cabinets and being so meticulous.
Any company who stands behind there product is worth using and I would recommend Zen Living!

Approximate cost of services:
$10,000.00
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Company Response

We are delighted we exceeded your expectations by going out of our way to resolve the issue. We want our customers to be happy and stand by our product and service.
Thanks, Mike & Kevin

Previous versions of this review:

Angela Barlow in Calgary
Angela Barlow in Calgary
1 review Calgary, AB
8/10

Company is working with us

Zen living is working with us to rectify this situation. A big thank you to Mike who has patiently listened to all we have had to say and has taken the time to come out several times to speak with us. Looking forward to the results...

Approximate cost of services:
$10,000.00
Angela Barlow in Calgary
Angela Barlow in Calgary
1 review Calgary, AB
0/10

Poor quality product and terrible customer service

After 3 years my cabinets are chipping! Please save your hard earned $ and take your business elsewhere. After calling Zen Living, and explaining the problem, I asked why this was occurring and if there is some sort of lacquer that could be applied or if anything could be done to stop any further chipping. They agreed to come out to look at the cabinets for a $100 fee. They came out and took pictures and then told us that with the "antique white" color cabinets, they are chipping because they paint them and there is no lacquer on top of the paint to endure normal wear and tear!
If I had known this in the first place I would have not gone with this product or company. We have continued to ask them to send us a quote or estimate as to how much to repaint or fix the cabinets, and we just get the run around of either they will email it immediately or they claim they emailed it but we never receive any emails even after verifying our email address and providing another email address. They clearly do not want to do anything about it and are hoping we just go away.
The cabinets that I had for 20 years prior to these were in better shape than my 3 year old cabinets - we changed our cabinets and countertops to update our kitchen and have wasted thousands of dollars on an inferior product.

Approximate cost of services:
$10,000.00