One of our garage door springs broke and the cables unwound with our car inside the garage. The technician came out the same day we called. As the appointment time approached, the company called us with his estimated time of arrival. The technician arrived on time, assessed the situation, told us that we likely had one spring too many (causing our door to be out of balance), removed the extra spring, and replaced the broken spring, repositioning the cables. The technician was efficient, polite, and answered all of our questions. I wouldn't hesitate to recommend this company.
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- Company Response
Hi there - Thank you so much for taking the time to write about your experience with our company. It's greatly appreciated. We will always discuss the work with our clients prior to doing any repairs. Communication is an important element when doing business to ensure everyone is on the same page and that there are no surprises. Thank you again for your business and if you have any questions or concerns in the future, please don't hesitate to contact our office. Regards ~ Crowfoot & Cross Town Garage Door Services.