Royal Crown Aluminum Inc

We had Royal Crown out to fix work done by a previous company whose work amplified our ice damming and icicle problems. Alex and Damian from Royal Crown were communicative, flexible and prompt with calls and emails. The installer was conscientious, although the fact that a trough installer did not know what to do with the heating wire installed in our existing troughs was a bit bewildering. Royal Crown's work did help reduce (but not solve) our ice problems, however, since the install we've had drips and leaks in a few spots and two portions of trough that pool water and do not drain properly. Unfortunately, despite multiple requests, we have not been able to coerce Royal Crown into returning to fix these problems. We definitely prefer Royal Crown to the other company we've had in the past, but it looks like we will have to get a third company out to work on our troughs.