Gracious Flooring

Worst mistake ever....Do not deal with Anjali or gracious hardwood floors. Spent over 12k on hardwood floor had two issue one with finish on a plank that was faulty. They came back repaired that after harassing them for over two month. Second issue is floor began to cup in the second floor bedroom been over 4 months they still haven't come back to repair it. Only acclimatized first batch of floor after me requesting it half way through the job went to grab the rest from warehouse and installed it right away. Once they take your money they ignore phone calls and give empty promises. Lack customer service and don't know how to resolve issues.