Shine Dustless Refinishing

Floor Laying & Refinishing
Vaughan ON L4K 4K5
Write a Review
Write a Review
Rich
Rich
11 reviews Toronto, ON
1/10

Floor Refinishing

If you are looking for a company to refinish or repair your hardwood floors, I strongly suggest you hire anyone OTHER than Shine.

The only good thing I can say about them is that the woman who comes after the floors are done to touch up the paint is quite good. Which is great, because the guys who worked on our floors absolutely destroyed our freshly-painted walls with marks, dings and dirty finger prints.

There is nothing else redeeming about this company. Instead of walking through my sob story, I will just say this: they couldn’t care less if their customers are satisfied. They only care about being paid and have the worst customer service I have ever encountered in my life. Do yourself a favour and save yourself the stress and grief – hire someone else.

Look at the pics for yourself! We now have mismatched floors and the company took zero interest in owning this problem and fixing it.

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Improve customer service by owning the problem not blaming the customer. The floor matching wasn't even close!
Was this review helpful?