Over promised under delivered- at their mercy
I can't begin to express how bad this project has gone. I was promised a kitchen and closets delivery date June 18. Not to mention they had lost my file and I had to sit in their office to redo everything. It is now June 30 and I am in a disaster in the mercy of these people. I'm really sadden that there are not that many real reviews because I heard that they have quite a few unhappy customers. Charles overpromised and said he could have everything ready before we moved in. I have a baby and a 4 year old. There's holes in my closet walls, the kitchen is unusable and my family is at the mercy of this company. They do not stick to their deadlines and it has put such a burden on us. I can't cook, I can't use the closets, nothing is completed. In addition to this, they didn't mention other charges. I would not recommend this company. In additional this, several of the items are already damaged. I send over so many complaints to them that I've lost track off all of the problem.
- Approximate cost of services:
- $35,000.00