We had all the windows and doors replaced. The initial installation was terrible. The site was left a mess with shattered glass everywhere. The finishing work was terrible. The windows arrived damaged with dirt and scrapes all over. The windows were installed on rotten sills which we were promised would be repaired prior to installation. The doors do not close properly and there are gaps with light shinning through. These are just a few of the issues. Since the initial installation, the windows have been pulled out, the sills repaired, the rough opening framed in properly. Today we are still dealing with the door issues. Although the people we have been dealing with have been good to deal with, a person should not have to devote this much time and energy. It should have been done properly the first time or at least second or third time. I did called the 1-800-297-6102 however have not yet had a response.
- Approximate cost of services:
- $13,000.00