The Home Improvement Group - THIG

Formerly Mr Rescue
Handyman Services
200 Matheson Blvd W suite 203C Mississauga ON L5R 3L7
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The Home Improvement Group - THIG
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93%

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Best of 2021 winner 7 timesBest of 2021winner 7 times

Reviews for The Home Improvement Group - THIG

Average customer rating:
9.5 10 (350 reviews)

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Private User
Private User
0 reviews Toronto, ON
10/10

Painting a plaster wall with cracks in it

The firm did a great job or painting my bedroom. It is a plaster wall and had cracks in it, many painters didn't want this job but The home improvement group did it well. This is the second job they have done in my house. I would hire them again.

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Company Response

Thank you so much for the positive review for the work we did for you. Repeat customers are very important to us and we look forward to the next project you have to complete.

Sincerely

Merry Robertson
The Home Improvement Group
416-477-4500

Kelly in Toronto
Kelly in Toronto
0 reviews Brampton, ON
10/10

Drywall repair and painting

In two days our walls were repaired - we had picture style wainscoting. It was a disaster to remove. THIG came in and fixed what we had done attempting to remove the border. Walls were patched, sanded, painted. Other wall touch ups were completed along with some baseboard repair while waiting for plaster to dry. The service was fast and done very well. We would use THIG again for home repairs.

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Company Response

Great to hear you were very pleased with our workmanship and timely scheduling. You were a pleasure to work with, looking forward to our next reno/painting project for you.

Have a great long weekend

Regards
Christine

Private User
Private User
Private User reviews Toronto, ON
10/10

Bedroom Closets and Basement Reno

Efficient, skilled tradespersons that go the extra mile with flawless customer service. Booking these again.

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Company Response

Thank you for your kind words. The Home Improvement Group prides itself in quality work, fair pricing and excellent communication.

Looking forward to work with you again on your next project big or small.

Regards
Christine

Private User
Private User
Private User reviews Toronto, ON
10/10

Reflooring and Repainting

I was looking to do two changes to my condo unit, repainting the wall and replacing the carpet floor with laminate. Mr. Les the coordinator at THIG guided me throughout the renovation process, and answered my questions in choosing new materials and obtaining approval from the condo board. The staff who came in to redo the walls and floors were on schedule, efficient and thorough with their jobs. I'm happy with the result, the unit feels like new now.

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Company Response

Thank you for your wonderful review for Les and the contractors that worked on your project. The Home Improvement Group works very hard to accomplish all the wishes of our customers. We are very proud of our trades and are very fortunate to have Les Jarosz as our Renovation Advisor. Once again, thank you for your kind words.

Sincerely

Merry Robertson
The Home Improvement Group

Michael
Michael
1 review Vaughan, ON
10/10

Basement and bathroom renovation.

THIG did a great job, we are very happy with the results. They transformed a partially finished mostly unusable basement space into a entertainment room with a corner home office and a bathroom. They also looked after some additional work and unforeseen problems efficiently and cost effectively.
We would recommend them to others.

Mike H.

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Company Response

Michael, thank you for the kind words and we are very appreciative with the positive feedback. We as a Company and all our trades take pride in the work we do for all our customers.

Sincerely

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

Private User
Private User
Private User reviews Toronto, ON
9/10

Full house painting/minor repair.

The work was of high quality, the crew and contractor were very responsive communicators, and A large and varied set of jobs were completed promptly. I've used them before and would again.

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Company Response

Dear Valued Homeowner,

Thank you for taking the time to provide the positive feedback with the workmanship of jobs completed in your home as well as the responsiveness of our sales team. Good luck with the sale of your home and looking forward to being of service for any future projects.

Regards,

Merry Robertson
Inside Sales

Michael
Michael
1 review Toronto, ON
9/10

Laundry room and garage repair - drywall and cabinet installation

The work done by the contractor John was meticulous and thorough. He arrived each day on time; and finished each day with a clean up of the work area . Lastly Charlie from THIG and John were professional in all our interactions.
We would highly recommend them .

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Company Response

Hi Michael:
Thank you for the great review. Both Charlie and John work extremely hard for our clients to ensure all the work requested meets the very best of our abilities to make our clients happy with the team effort from start to finish. We value all our customers and hope to hear from you again when more projects come up.

Sincerely

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

Private User
Private User
Private User reviews Vaughan, ON
0/10

Terrible!

THIG were hired to do work for our main floor renovation. Over the course of a month we had a parade of handymen attempting to do the job of a real contractor. The tiling was crooked, the drywall work was dismal. They could not even figure out how to hang a cupboard door straight. If you need a handyman call THIG, if you need a real contractor, call someone else.

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Company Response

Good Morning Private User. I have read your review and have gone through all our projects over the past 6 months and am unable to find a project where we hung a cabinet door. We don't use handyman to hang doors or install tiles, we use skilled trades. If this was a project we did, please reach out to me and we can discuss your concerns. As the owner of The Home Improvement Group, I take pride in making sure all our customers are happy with the work we do, as well as deliver quality work. I am always reachable by phone or email. I have never shied away from a customer concern or refused to complete deficiencies.

Please feel free to contact our office anytime.

Regards
Christine
416 477 4500

Kevin in Brampton
Kevin in Brampton
0 reviews Brampton, ON
10/10

True Professionals

We had Charlie repaint a new office space we were taking over. We needed the job done very quickly with opening in a few days.

Charlie was able to get the job complete on time, checked in to let me know how things were going, with the end result being excellent. We are very happy to have worked with him and would recommend him to anyone looking for a professional, honest, hardworking company to work with.

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Company Response

Kevin, thank you for taking the time to do a review for Charlie and our Trade. Charlie along with The Home Improvement Group work very hard to meet the needs of our Customers. We are very pleased that we were able to accommodate your painting needs on such short notice.

Once again, thank you and please let us know if we can be of further help in upcoming projects.

Merry Robertson
Customer Service
The Home Improvement Group

lowreycain in Toronto
lowreycain in Toronto
2 reviews Toronto, ON
10/10

Painting / grouting

Merry was the best. Thoughtful and considerate. She organized and followed up and through on the job. She was a pleasure to speak with and a great representative for her company. Thomas from Robs team who came was very skilled. I was very happy with the end result.

1 of 1 people found this review helpful.
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Company Response

Lowrey it was a pleasure working with you and we were very pleased that we could accomplish the work to be done in your home. We look forward to future projects.

Sincerely

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is resuming operations and scheduling free estimates for all your Residential and Painting Needs

We are pleased to announce that all Residential renovations are deemed essential, both new and ongoing renovations including painting can continue as per the Provincial Government.

We have also expanded our service areas to include Burlington, Oakville, Milton, Mississauga, Brampton, Toronto, Vaughan, Markham, Newmarket, Aurora, Stouffville, Pickering and Oshawa.

Call or email us 7 Days a week for Service.

The Home Improvement Group is the premier One Stop Shop for all of your home and office renovations needs. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and Mr Rescue.

We service work form $400.00 to $500,000.00+ from our Painter and Handyman of the Day Service to our Service Truck with a 3 hour minimum to Home Additions and Major Renovation and Structural work. We want to earn your trust and as a family owned business that delivers on providing outstanding home renovation work.

Not convinced we have enough renovation reviews please see Perfect Painters & Home Renovations Services for a more detailed list on reviews for larger projects.

We have a commitment to Quality work and dealing with a no risk contractor and we will always compete for your business.

CATEGORIES
Handyman Services, Paint & Wallpaper Contractors, Basement Renovation, General Contractors, Floor Laying & Refinishing, Drywall Contractors, Demolition, Carpenters, Bathroom Renovation, Plumbing, Condominium Renovations, Tile & Stone Contractors, Stair Builders, Renovation Advisors, Trim and Moldings, Kitchen & Bathroom - Cabinets & Design, Electricians, Kitchen Planning & Renovation, Structural Engineering, Plastering, and Electrical Vehicle Charging
PRODUCTS
Interior Painting,Exterior Painting,Residential Painting and Commercial Painting,Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in provide you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thehomeimprovementgroup.ca
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
30
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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