The Home Improvement Group - THIG

Formerly Mr Rescue
Handyman Services
200 Matheson Blvd W suite 203C Mississauga ON L5R 3L7
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.5 10 (353 reviews)

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Beth in Toronto
Beth in Toronto
4 reviews Toronto, ON
9/10

Millwork install and painting

We had changed out bad plaster for insulated drywall walls in a dining room and needed all the trim, baseboard, coving and doorway/windows replaced and painted, to match the character of the rest of the old house. Original living room baseboard was also long gone and newish mdf had been installed. We also wanted the hand detailed plaster ceiling and living rooms painted.

We called THIG and got connected with Les, Luke, Scott, & Kyle.

We are so glad we had them do the work!

Les the PM gave us options/direction for style of wood trim that could be used from a local maker. Les was upfront and honest about not being able to replicate exactly what was in our house but the ability to get it very close. After we viewed samples (I went there myself to get them) we selected our baseboard and coving.

Luke did the install. I mean dealing with totally curved walls. Building custom profiles to match what is in our house. Fussing with details. Making beautifully mitred corners meet properly. Customizing the height of window trim to fit the coving. Rebuilding doorways to match. And with such a good attitude!

Scott and Kyle were here to assist with install, repair of plaster/drywall and painting. Also great attitudes and attention to detail!

Our dining room walls had been painted prior to them coming in (perhaps the wrong order of operations but that's what we had done!) and inevitably some paint from the trim dripped. They touched it up with brushes and when I asked for them to come back and re-roll 2 walls as I could see the marks they did. Kyle came back with such a nice attitude and just wanted to make it right. And now it is!

We can't wait to have them back to do more work in the house when we move on to the next projects.

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Company Response

Beth, thank you for the great review you gave Les and his crew. Les always goes that extra mile for his customers and so does his crew. We are so lucky to have great trades and Renovation Advisors to work with our customers. We are looking forward to more projects with you.

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

Private User
Private User
Private User reviews Brampton, ON
10/10

Renovations: Staining and polishing floor and stairs, painting interior of entire house

Contracted THIG to renovate my house, and their workmen did a great job. I particularly appreciate the skill deployed to the painting.

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Company Response

Thank you so much for the great review. It was our pleasure to work on your project and we value the feedback and will make sure our Trades learn of your great feedback on their work.

Sincerely

Merry Robertson
The Home Improvement Group
416-477-4500

Elona N
Elona N
0 reviews Toronto, ON
10/10

Bathroom and bedroom renovations

My husband and I just recently renovated the bedroom and the ensuite bathroom, and we are so happy with the results. Our sales /operations manager for this project was Les. Les came highly recommended to us a number of years ago when we worked with him on another project, and he truly lived up to the expectations. Les is very professional, efficient, knowledgeable, and helpful.
Our PM was Aldo. He and his team did a great job. Aldo did the most beautiful tile laying work, among the array of tasks involved in the project!
The best team we've ever worked with. And both Les and Aldo are so pleasant to work with.
We had to stop our renos last year due to the lockdown and strict condo rules and could only restart late summer this year. Yet, Les and The Home Improvements Group honoured their original quote to us. That shows true care and professionalism. We are already planning another project and look forward to working with Les and Aldo again.
We would highly recommend them!

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Company Response

Hi Elona: Thank you so much on behalf of our whole Team, Les, Aldo and all the Trades that worked on your project. Thank you for the ongoing repeat business and truly look forward to working with you again soon.

Sincerely

Merry Robertson
The Home Improvement Group
416-477-4500

Private User
Private User
0 reviews Toronto, ON
10/10

Painting a plaster wall with cracks in it

The firm did a great job or painting my bedroom. It is a plaster wall and had cracks in it, many painters didn't want this job but The home improvement group did it well. This is the second job they have done in my house. I would hire them again.

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Company Response

Thank you so much for the positive review for the work we did for you. Repeat customers are very important to us and we look forward to the next project you have to complete.

Sincerely

Merry Robertson
The Home Improvement Group
416-477-4500

Kelly in Toronto
Kelly in Toronto
0 reviews Brampton, ON
10/10

Drywall repair and painting

In two days our walls were repaired - we had picture style wainscoting. It was a disaster to remove. THIG came in and fixed what we had done attempting to remove the border. Walls were patched, sanded, painted. Other wall touch ups were completed along with some baseboard repair while waiting for plaster to dry. The service was fast and done very well. We would use THIG again for home repairs.

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Company Response

Great to hear you were very pleased with our workmanship and timely scheduling. You were a pleasure to work with, looking forward to our next reno/painting project for you.

Have a great long weekend

Regards
Christine

Private User
Private User
Private User reviews Toronto, ON
10/10

Bedroom Closets and Basement Reno

Efficient, skilled tradespersons that go the extra mile with flawless customer service. Booking these again.

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Company Response

Thank you for your kind words. The Home Improvement Group prides itself in quality work, fair pricing and excellent communication.

Looking forward to work with you again on your next project big or small.

Regards
Christine

Private User
Private User
Private User reviews Toronto, ON
10/10

Reflooring and Repainting

I was looking to do two changes to my condo unit, repainting the wall and replacing the carpet floor with laminate. Mr. Les the coordinator at THIG guided me throughout the renovation process, and answered my questions in choosing new materials and obtaining approval from the condo board. The staff who came in to redo the walls and floors were on schedule, efficient and thorough with their jobs. I'm happy with the result, the unit feels like new now.

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Company Response

Thank you for your wonderful review for Les and the contractors that worked on your project. The Home Improvement Group works very hard to accomplish all the wishes of our customers. We are very proud of our trades and are very fortunate to have Les Jarosz as our Renovation Advisor. Once again, thank you for your kind words.

Sincerely

Merry Robertson
The Home Improvement Group

Michael
Michael
1 review Vaughan, ON
10/10

Basement and bathroom renovation.

THIG did a great job, we are very happy with the results. They transformed a partially finished mostly unusable basement space into a entertainment room with a corner home office and a bathroom. They also looked after some additional work and unforeseen problems efficiently and cost effectively.
We would recommend them to others.

Mike H.

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Company Response

Michael, thank you for the kind words and we are very appreciative with the positive feedback. We as a Company and all our trades take pride in the work we do for all our customers.

Sincerely

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

Private User
Private User
Private User reviews Toronto, ON
9/10

Full house painting/minor repair.

The work was of high quality, the crew and contractor were very responsive communicators, and A large and varied set of jobs were completed promptly. I've used them before and would again.

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Company Response

Dear Valued Homeowner,

Thank you for taking the time to provide the positive feedback with the workmanship of jobs completed in your home as well as the responsiveness of our sales team. Good luck with the sale of your home and looking forward to being of service for any future projects.

Regards,

Merry Robertson
Inside Sales

Michael
Michael
1 review Toronto, ON
9/10

Laundry room and garage repair - drywall and cabinet installation

The work done by the contractor John was meticulous and thorough. He arrived each day on time; and finished each day with a clean up of the work area . Lastly Charlie from THIG and John were professional in all our interactions.
We would highly recommend them .

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Company Response

Hi Michael:
Thank you for the great review. Both Charlie and John work extremely hard for our clients to ensure all the work requested meets the very best of our abilities to make our clients happy with the team effort from start to finish. We value all our customers and hope to hear from you again when more projects come up.

Sincerely

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is resuming operations and scheduling free estimates for all your Residential and Painting Needs

We are pleased to announce that all Residential renovations are deemed essential, both new and ongoing renovations including painting can continue as per the Provincial Government.

We have also expanded our service areas to include Burlington, Oakville, Milton, Mississauga, Brampton, Toronto, Vaughan, Markham, Newmarket, Aurora, Stouffville, Pickering and Oshawa.

Call or email us 7 Days a week for Service.

The Home Improvement Group is the premier One Stop Shop for all of your home and office renovations needs. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and Mr Rescue.

We service work form $400.00 to $500,000.00+ from our Painter and Handyman of the Day Service to our Service Truck with a 3 hour minimum to Home Additions and Major Renovation and Structural work. We want to earn your trust and as a family owned business that delivers on providing outstanding home renovation work.

Not convinced we have enough renovation reviews please see Perfect Painters & Home Renovations Services for a more detailed list on reviews for larger projects.

We have a commitment to Quality work and dealing with a no risk contractor and we will always compete for your business.

CATEGORIES
Handyman Services, Paint & Wallpaper Contractors, Basement Renovation, General Contractors, Floor Laying & Refinishing, Drywall Contractors, Demolition, Carpenters, Bathroom Renovation, Plumbing, Condominium Renovations, Tile & Stone Contractors, Stair Builders, Renovation Advisors, Trim and Moldings, Kitchen & Bathroom - Cabinets & Design, Electricians, Kitchen Planning & Renovation, Structural Engineering, Plastering, and Electrical Vehicle Charging
PRODUCTS
Interior Painting,Exterior Painting,Residential Painting and Commercial Painting,Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in provide you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thehomeimprovementgroup.ca
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
30
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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