College Pro Painters - Ottawa

We had good experience with this company. The job was exterior painting of one house wall plus the chimney. We had called late in the season but they accommodated us. Job done on time. Clean and polite. Good communication (communication understood as 2-way street). As communication goes both ways, we as a customer tried to be clear in discussions, pro-active in decision-making and keeping in touch daily. Both Painter and Franchisee communicated well, with quick responses, and put in good effort.
Very satisfied with a good job by College Pro in Orleans, Ottawa. Would hire them again, and will recommend too.

Similar to other reviewers (hindsight is 20/20, isn't it?), we were very unhappy with the timeline of the work completed painting some rooms in our house. We were promised 2 painters and only 1 arrived. We were promised the work would be done in 2 days, then 4 days, which finally ended up being 7 days of work, the last of which was forced upon them because the job wasn't even completed. There was an 8th day in the middle of the job, when the worker said she was going to show up, but didn't, so we lost a day of waiting around.
The job was finally complete, but we are incredibly disappointed with the whole process. I would NOT recommend this company. Very unprofessional.

This company needs to take the word "Pro" out of their name. They are friendly and courteous until they have to be held accountable for shoddy work, then their true colors shine. A "2.5 day job" turns into 2 weeks because they are "so busy"..busy cutting corners and harrassing customers for pay in full when the work was well below quality! Unprofessional to the point of the boss verbally arguing with the contracted painter in the customers home in front of them?! Refusing to acknowledge mistakes made, repairs incomplete and damage created. Leaving equipment on the customers front lawn for over a week, blatently saying quality checks were done when in a 2 week period they were in the house once and sending contractors to work on the property specifically when the customer said they were not available. Refusing to fullfill a contract more than the work just being done to the point of involving legal councel. This company is shameful. If you want honest, timely, professional and quality work free of harrassing text messages and undue stress, look somewhere else.

Absolutely worst customer service ever..

They promised to finished the work within a certain time, they don't, they promise not to leave a message, they do, and even with an incomplete job they threaten to collect payment..

Reginald will allude to one thing and not actually do it, magic misrepresentation at its best..

He will then call and text 5 or more times daily to collect payment .. after he has been informed of the lack of completion and job dissatisfaction

They have been told to contact an attorney and yet still prefer to threaten and harass, even the subcontractors they hire are leaving them for these reasons..

BEWARE.. YOU WILL NOT BE SATISFIED

AND YOU WILL BE FED A STORY TO MAKE YOU FEEL HAPPY

It's not worth a penny.. and the only people receiving my money will be the attorneys, even if it costs more then the job.. that is how adamant I am

Profession prices with unprofessional service. It took them much longer than quoted to complete the job. Getting them to finish the job (doors, closets) was like pulling teeth. Poor quality paint.
All of that would have been frustrating but the really frustrating part was all the permanent damage to our furniture. Dresser that we were going to sell is all scratched up, we cannot sell it. An antique cabinet has 5 very large gouges in it. Our bed is scratched and gouged. The hardwood floor is damaged in numerous spots. Some things were partially replaced on the wall (about to fall off) to hide the damage to the wall due to improper removal. Most of this damage unfortunately isn't fixable.

Don't remember the price but it was not worth it.

We had a piece of furniture which resembled a mini step ladder but was intended to hold plants. One of the students stepped on and promptly broke it! Bring you own real step ladders!

They did not leave excess paint in cans, so I have nothing to touch up with, and don't know what brand/colour they used. Perhaps they used up all of what they had, which suggests that they did not buy enough paint to begin with.

I had to go somewhere on the last day and loaned my house key on the understanding that when they were finished they would leave it under the mat. They did not, so upon return I was locked out of my own house!

Next time I'll pay extra for pro painters.

College pro did exterior and interior painting on our house three years ago. They provided just what we wanted, did work on schedule, and were very polite and efficient. The team leader even did a special job on our child's bedroom, painting a pattern from our favourite bedtime story accoridng to some stencils we created.

Fast booking. Friendly staff & painters. Did a great job, and were very clean and timely. Would definately go to them again for future projects, have referred friends & family to them as well and will continue to do so

I was skeptical about the idea of hiring students to complete such an important painting project but was pleasantly surprised. The crew was very attentive to detail and curteous. They did excellent professional work that was completed as promissed.

They were on time for all appointments ther were done the job at the same time they said they would be. They were very clean while they were working and once they were done. I would definately use this company again. They were very pleasent to deal with.