Airco Heating And Cooling Ltd

Heating & Air Conditioning
Langley BC V2Y 3A1
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Heating & Air Conditioning
Airco Heating And Cooling Ltd
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98%

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Reviews by rating (past 12 months)

Reviews for Airco Heating And Cooling Ltd

Average customer rating:
10 10 (132 reviews)

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Diane M. From White Rock
Diane M. From White Rock
1 review White Rock, BC
10/10

Repair HRV and Heat Pump system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were told that our furnace, of only 5 years, was not the right size for our 3 floor house. It heated very well but could not properly cool it. So we were looking for a unit to cool the top floor.

After searching for yet another heating/cooling business we decided to try Airco. And it was the best phone call I've ever made. Love the way the business is run. Everyone is so concerned, polite and very efficient. From Dan, to Mathew and of course William. From the morning emails reminding you of your appointments to the calls saying the tech is on his way.

It was decided that YES,this unit could cool our house. Wow! Mathew and William were super! So endless hours were spent working on the problem and a few very late nights by William. And OMG ..... We have air conditioning. Can't thank you all enough, especially William. We are very happy.

Approximate cost of services:
$7,108.00
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Company Response

Thank you Diane. Of course I remember your situation well. You were dealing with this poorly installed system for years and you were getting recommendations to add more equipment to your home to solve a problem that wasn't being diagnosed properly. After replacing your outdoor unit and making many repairs and tweaks to your indoor system, we were able to correct many of the deficiencies. There is an art and a science to our trade, but sometimes it takes perseverance. I told you we wouldn't give up! Glad to help.

Private User
Private User
Private User reviews Surrey, BC

First Review

10/10

Service furnace/AC and replaced PRV

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just finished our annual servicing of the heating / cooling system in our home. Matthew Ducharme was the name of the technician doing our servicing. After completing the furnace / air filtration system Matthew checked the Pressure Release Valve which regulates the water pressure coming into the home from the city. Normal pressure in the home is 50 - 60 psi. His check revealed that the PRV had failed and the pressure had reached over 100 psi. Had Matthew not checked and simply completed his duties servicing the furnace / heat pump we would have been headed for a fairly large disaster, possibly blowing pipes or our hot water tank. Matthew THANK YOU for the great service!!

We have always used Airco and with employees such as Matthew Ducharme would not hesitate in highly recommending them to anyone.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

It's nice to hear when a customer recognizes good service. Sometimes good service means giving customers bad news, but we always explain and demonstrate any issues we find. In this case, a failed PRV is something that will slowly affect your entire water system. I liken it to blood pressure. You may not notice the effects of high blood pressure for years, but if you don't address it, you will probably not like the outcome!

We really appreciate the feedback. Thanks so much. Call us anytime if you have any further issues.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Airco Heating And Cooling Ltd

Airco Heating and Cooling Ltd has been serving you since 1970 with quality, integrity, and honesty. We are proud of the work we do and our attention to detail. We excel at high quality workmanship and unique situational solutions. We service every area south of the Fraser. We service, repair ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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