Floors Direct North

Martin from Floors Direct (Newmarket) has always been very informative and helpful with my flooring needs. I trust I will always get a great product at good pricing from them. And the installers they use are tremendous! No flooring company I would rather use.

Everything about this job - from start to finish has been outstanding.

Communication has been great -- so important to the success of any job.

The work has been exemplary. Bao and his team have been efficient, speedy, tidy, polite and extremely accommodating.

I would recommend you guys in a New York minute and have already told anyone who will listen how great this team is.

And the most difficult part -- after sales service -- also timely and attentive. This is how you get repeat business!

Bought vinyl flooring for small area. Good service, good product easy to work with, good price, nice helpful sales people. I would buy from them again and recommend this company.

This is my 4th time using Floors Direct North. Great owner, amazing communication with all employees, excellent, fast service. Price is comparable to other companies. Always satisfied!
Thank you,
~Mackenzie

I would recommend this flooring store as they patiently answered all of my questions, presented different options and discussed various alternatives with me with knowledge/insight.
This was a tricky installation as I had a tenant living in the unit and so the coordination necessary was important. They rose to the occasion! Everything went very smoothly. The floor (we went with Luxury Vinyl Tiles -Planks) turned out wonderfully. It looks very high class, stylish and clean.
I will definitely return Floors Direct North for future projects.

I purchased new flooring for my basement renovation back at the end of June. Quickly after my purchase they informed me that the style I chose was not in stock- this seems to be happening everywhere due to covid- so they allowed me to come in and pick another style within the same colour family that they knew were in stock. I was working with a timeline so this service was very helpful. We have to be sensitive that the retailers are just trying their best during these uncertain times. I applaud FDN for going the extra mile and getting me what I needed as soon as they could.

This was our third great experience with John at Floors Direct North and Steve installing our Vinyl on the main floor, basement, as well as a stairs. Always honest, professional, and a nice quick turn around. These guys are the best around, I will keep coming back!

The new floors throughout my main floor make me feel as though I am in a new house! From start to finish, i was so impressed with the personal service and professionalism. Every step of the way--from providing assistance in selecting the new flooring, quick in-home consultation and estimate, booking the installation, and the install itself--was simple and went off without a hitch. I highly recommend Floors Direct North and wouldn't hesitate to use them again!

We are impressed by the knowledge and super friendly service we received from Ben and Kyle. They were extremely patient with us and answered any questions that we may have. Their prompt response through email and phone calls may us feel important. We will definitely be back to use their service and would HIGHLY recommend Floor Direct North (Newmarket) to any individuals looking for flooring needs.
R & M Huynh

The staff are wonderful and answered every question we had. Great choices, prices and attention to detail. Referred my parents and they were delighted with everything also..
Ben the owner is a great guy!!