Excellent at cleaning, lousy at customer service. Aida and Simone are hard-working women and my condo has never been cleaner than after a bi-weekly cleaning from Aida. Unfortunately, she missed 2 scheduled appointments in a row and was unapologetic when finally confronted on the issue. She speaks over you when you talk to her and abruptly ended our phone conversation when I took her to task. From day 1, Aida urged me to write a review for her - I waited until after 4 appointments to give her the chance, and that's when the no-show's began. So now she's got her review.
- Approximate cost of services:
- $100.00
- Company Response
Hi Dan. You agree . Simone is your cleaning lady now. I can't cleaning your house because I do only Move In/out, Deep cleaning and After renovation. I don't get more REGULAR house cleaning. I can't work for you, because I am very busy.