I own and operate a local heating, air conditioning, and plumbing company, Jamison Furnace LTD, and needed a duct cleaning company which I could comfortably recommend to my own clients, as we are not equipped for duct cleaning. I spent hour after hour reading every review I could find on every local duct cleaning company, and based on those reviews decided to try Hot Pepper. I had Hot Pepper (Yuri, to be specific) perform a full duct cleaning on my ventilation system, complete with the "rotating brush" option on my own personal home so I could see if the glowing reviews I'd read were in fact a accurate reflection of their proficiency and customer service. The truth is, the great reviews simply didn't do them justice as I was completely blown away with how exceptional they were, with regard to both proficiency and service! As a veteran of the local HVAC (heating, ventilation, and air conditioning) industry and 4x journeyman in ALL residential mechanical trades, I know EXACTLY clueless, sloppy, and apathetic most duct cleaning companies and their employees in Calgary are, and was impressed beyond my wildest expectations by Hot Pepper. Since first using Hot Pepper in May 2013 we have referred approximately a dozen or so of our clients to Hot Pepper, and have received positive feedback every single time. Thank you Hot Pepper, for upholding the same highest standards of proficiency, customer service, and value that we at Jamison Furnace LTD hold ourselves to, and making it easy to ensure our clients get the same care we'd give them ourselves!
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- There's little room for improvement when they're perfect!
- Any advice to offer fellow homeowners facing a similar project?
- Call Hot Pepper, and forget about it, as they'll handle everything!
- Company Response
Hello Curt,
Thank you for your detailed review of our company operations!
We would like to THANK YOU for the opportunity to provide you with the services and to be able to prove you that we truly strive for perfection. We believe our success lies deeply within our people whom we are very proud of. Our successful Team looks in the same direction towards excellence by building our working principles into everything we do as a company.
We look forward maintaining your earned trust and delivering you the same high standards of service for years to come. Any of your future referrals will be very welcomed and handled with the same level of professionalism!
Hottest Regards,
HOT PEPPER Team