Fc Locksmith Ltd.

I have a high security multipoint lock on my front door that wasn't working properly because the plates weren't aligned and too small. Furthermore, the house was new so the casing for the door has shifted over time which causes the alignment to be sticky, adding pressure to the lock and difficult to latch. I called another locksmith who ended up being useless - told me I need to install a whole new door set and frame! I called FC Locksmiths and Andre returned my call. He was very knowledgeable and courteous. He showed up and fixed the problem in less than an hour with a few adjustments and modifications to the door frame. Everything went smooth. I am usually cynical of most trades (be it plumbing, electrical, or repairs in general) because they all seem to be focused on up selling and trying to get you to spend more than you need to for the situation. They use scare tactics and tell you what additional services or products you need for preventative maintenance. I liked Andre because he did none of this, he came over, told me honestly what needs to be done and did it efficiently. I have no complaints and would use him and this company again. It is good to know there are some technicians out there who look after customer service, instead of their own pocketbook with selling more than what is required to clients.