Windows & Doors Installation & Service review in
Toronto
Al replaced our garden door with a beautiful fiberglass door. (2 doors that swing out). The problem started when they only put one handle on one of the doors and not the other. All pics & wording in the contract stated & showed handles on both doors. Al claimed that we didn't order another handle & refused to install one. He even refused to provide us with a receipt or invoice for the work. After numerous calls trying to resolve this issue, he threatened to come & pull out the door. DO NOT USE THIS GUY!!!!
- Approximate cost of services:
- $4,000.00
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- Company Response
Sorry to hear about your complaint, but by the contract, you ordered one handle and unfortunately the replacement handle cost $500 and we can't afford to donate these handles for free. Thank you for your understanding.