Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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95%

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Reviews by rating (past 12 months)

Reviews for Watermart

Average customer rating:
9.9 10 (648 reviews)

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Christine in Markham
Christine in Markham
3 reviews Markham, ON
10/10

Custom built drinking water system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Watermart was extremely helpful and informative from the very first phone call! You are doing a fantastic job so far, no improvements needed at this time!! Thanks for the great work!

Approximate cost of services:
$200.00
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Company Response

Thank you, Christine. It is always great to hear that people think we're doing something right. Please let us know anytime if you have general water questions or questions about your system. Dave.

Mison in Toronto
Mison in Toronto
1 review NORTH YORK, ON
10/10

Reverse Osmosis System installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was very satisfied with the service I received from Watermart and have no suggestions for improvements. As always, Scott, the service technician, was very pleasant and helpful. Thank you.

Approximate cost of services:
$600.00
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Company Response

Thank-you so much for your feedback, Mison. It is always very appreciated to hear when someone thinks we are doing a good job. Please get in touch any time if you have questions about your system. Dave.

Kerry in Thornhill
Kerry in Thornhill
1 review THORNHILL, ON
10/10

Install under-sink drinking water system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

You could not do much more than what was done at my home!!!! FANTASTIC!!! I would not hesitate to recommend Watermart. Thanks to your team for the great work! It is much appreciated.

Approximate cost of services:
$150.00
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Company Response

Hi Kerry. Thanks so much for the great review! Please let us know any time if you have questions.

RA in Toronto
RA in Toronto
1 review Toronto, ON
10/10

Reverse Osmosis Drinking Water System Installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I wanted to give you some feedback on my recent visit from WaterMart. Scott delivered exceptional service, as always. It is always a pleasure to deal with him and you should be proud to have him on your team. I really like the fact that Linda took the time to call and let me know that Scott was running behind. I also wanted to tell you that it is always great dealing with you Dave. You are a true professional. I do, and will continue to recommend WaterMart.

Approximate cost of services:
$500.00
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Company Response

Thanks so much for the review. We really do focus on knowledge and top notch service. It's a great feeling to know that people appreciate it. Thanks once again.

Dave

Marta in Thornhill
Marta in Thornhill
2 reviews THORNHILL, ON
10/10

Whole home backwashing carbon filter and reverse osmosis system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Everything was exceptional, especially Scott. Usually it is a real inconvenience having a service technician in your home, but my experience with the Watermart service technician was exceptionally quick, informative and pleasant. Even our dog liked Scott. Thank you.

Approximate cost of services:
$1,500.00
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Company Response

Hi Marta. I have passed your kind words back to Scott - he sends back his thanks. Thanks for your great review. We are very fortunate to have a dedicated team here at Watermart. Please let us know anytime if you have questions about your systems.

10/10

Water softener with hard water bypasses and drinking water filter

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our entire experience with WaterMart was fantastic. Dave gave us information on the system options and we did not feel oversold at all. The price was also very reasonable. Ron was our service technician and he did run a bit late, but we received a phone call to advise us of the delay. On that note, he was less than an hour late. He was fantastic! He explained our system further, he worked with our wishes on the bypass lines (we wanted to keep some lines hard water), and he tried to keep the costs down for us. Our entire experience with WaterMart was awesome! The service, the professionalism, and the personalities were a pleasure to deal with. We would recommend them to anyone

Approximate cost of services:
$2,000.00
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Company Response

We love to hear the words "fantastic", "reasonable" and "awesome" in relation to Watermart. Thanks for the great feedback Melissa. And if ever you have questions about your systems, please give us a call any time.

Nancy in Toronto
Nancy in Toronto
1 review North York, ON
10/10

Whole home filtration system and drinking water system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was excellent…and greatly appreciated how you called, the technician came in a timely manner and then you followed up—-recipe for success!! Praise for the friendliness and seriousness Watermart displays.

Approximate cost of services:
$2,000.00
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Company Response

Hi Nancy. I'm so glad that you were happy with the service you received from Watermart. And thanks so much for the kudos. Please let us know if you ever have any questions about your system. Thanks again. Dave.

The OC in Mississauga
The OC in Mississauga
6 reviews MISSISSAUGA, ON
10/10

Reverse osmosis system with pH booster, installed

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Straight forward advice, friendly service and the right price point. Dave took the time to explain things thoroughly and patiently even though I called about three or four times. I liked the fact that I was given the information I needed without ever feeling the pressure to buy.

Ron, the installation guy, was very pleasant, punctual and efficient. He took the time to explain things each step of the water system installation process.

Approximate cost of services:
$600.00
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Company Response

Nobody likes a pushy salesman. We see ourselves as consultants - not salespeople. Like you said - give decent advice and offer good products at good price - this formula sells itself. Thanks once again for your business.

Beatrix in Toronto
Beatrix in Toronto
5 reviews TORONTO, ON
10/10

3 Stage Water Filter Installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

You have the best customer service around. Watermart gives me one phone call/year, followed by a pleasant visit in a one hour time slot. You guys are terrific. Keep up the good work.

Approximate cost of services:
$450.00
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Company Response

Thanks for the positive feedback, Beatrix. It's not a complicated formula. Makes one wonder why it is so difficult for the cable company to do the same thing. Please let us know any time if you have questions about your system or water questions generally.

Laura in Toronto
Laura in Toronto
1 review Toronto, ON
10/10

Whole home & drinking water filter systems

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was great that someone called due to the fact that the service technician was running behind (and traffic was crawling that day) — That phone call was very much appreciated and really is great customer service. I also like that we get 'the call' when we are due for servicing — I would never keep track of this, so it is very helpful.

Everyone from your company, whether on the phone or in person, is always very friendly and sincere — Always a pleasant experience. Thanks for the great work and for 'the Best Water in the city!!" We get a lot of compliments on how great the water tastes (or doesn't taste….?!) Thanks again :-)

Approximate cost of services:
$1,400.00
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Company Response

Thanks, Laura. We really use the cable and gas companies as an example of how not to run the installation/service department. No one wants to sit around wondering if the technician is coming or not. Thanks for the kudos and your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991. Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, ...
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