Eco Choice Windows & Doors

Bell, Rogers, Telus, all banks and airlines: go study Ecochoice Windows and doors customer service personnel, installers and business model to learn about extraordinary customer service. Gabriel (sales), was by far the most attentive, attuned, thoughtful, thorough, proactive sales rep of the three companies we considered. His continuous follow up reassured us that all was well. No surprises. Alex, the installer, is as much an artisan as installer. He understands and cares for older homes (and the people who live in them). Along with his colleague he was meticulous, thoughtful and very considerate. Their product is outstanding: I was especially concerned about products that can withstand an ever harsher climate and weather patterns (strong winds, large amounts of rain, extreme temps) and these passed all tests. Pricing was extremely fair. This business could teach others about customer service as it should be practiced (versus the type where message platforms, bottom lines and bureaucracy drive all transactions). We will return! Peter Bromley

Eco-Choice was great every step of the way. Alan gave us straight answers and prompt response to questions via email after our initial in-home consultation.

Alex was a courteous, clean and respectful installer. My family is very pleased with the finished product and the careful installation performed. I have already told my friends to use Eco-Choice.

Despite having to rebook the installation several times, I am happy with the product and the installation. The installers were extremely helpful, to the point of installing my blinds for me on the new windows, I know this is normally not included!!!

We were very impressed by everything from Alan the sales rep who explained in detail the different features of the windows and how they would benefit us. Alex and his helper were phenomenal. They
were very careful and precise in their work, very polite and respectful. Because of inclement weather, the job took longer and they both
remained cheerful and positive. A HUGE thank you.
They stayed in communication about the status of the installation date and a minor change worked out better for us!

We shopped around with Four other companies and decided to go with Gabe @ Eco Choice Windows & Doors.
Their installers are very professional, clean and friendly. I was very happy with the quality and the price I have paid for this renovation. Overall the project was done on time and employes hard working individuals.

The Windows and door replacement experience was very professional and accommodating. The installation was very well organized and expedited. We are very pleased with the outcome and the price was right too!

I HAD to replace 3 doors due to wood rot and cost was an important factor for me. I shopped around heavily for a good price, coupled with good service for my new doors. I received prices from every end of the spectrum and finally decided on Eco-Choice. The rep (Gabe) and the workers (Alex, Phillip + others) were the most professional. They were courteous, on time, professional, accommodating and clean. Gabe was patient with all my questions and concerns. The price was not the lowest, but the service was exceptional and worth every dime. My home has a new transformation and I would be pleased to recommend this organization to anyone looking for new windows or doors. Great job guys!

Very prompt response to initial contact. Friendly and courteous. Subsequent appointments and scheduled installation occurred within more than reasonable time frames. The workmanship was first rate. Small issue after the fact was dealt with quickly and to my complete satisfaction - including a follow-up call to ensure we were happy. Would most definitely recommend.

Working with Gabriel was an excellent experience, he is knowledgeable and easy to work with, on top of that the pricing was very reasonable. The installation was smooth and the attention to details from the installers was top notch. The result is a very satisfied customer and a cooler home this summer. I highly recommend Gabriel and his team from Eco Choice.

We had a wonderful experience from the initial quote thru the installation process. Everyone was so professional and did a great job making sure everything looked great and that we were completely satisfied with the result. I would recommend them to any of my family, friends or neighbours. In fact my neighbours liked our windows so much they hired them too!