Arbutus Sundecks

I was dreading dealing with a contractor to repair and rebuild our back deck, especially during COVID-19. However the deck was in need of serious repairs so I did my due diligence. I googled sundeck contractors, checked the BBB, read reviews from satisfied and dissatisfied homeowners, checked WorkSafe BC for clearance letters to ensure that contractors were in good standing and narrowed down the field to three companies from which to request quotes.

When Mark from Arbutus Sundecks came out, he spent far more time than the other contractors ensuring that he understood both our needs and concerns. It quickly became apparent to us that he was knowledgeable about deck construction and passionate about workmanship. We had several meetings where he came out with various materials and provided options that we had not previously considered. Because of his suggestions we ended up with a much nicer deck than we had originally anticipated.

Once we agreed on the project, Mark provided a construction schedule and kept to it. He and Magnus started the job when promised and completed it in the time agreed. Their attention to workmanship and detail was incredible. Several times they made subtle changes at an additional cost of time and/or material to them (but not passed on to us), because it looked better or was more functional. How many companies would do that?

During construction the site was kept clean; there was no smoking; no loud music was played and debris was removed each evening. Having Mark and Magnus around for the week and a half that it took to do the construction was a real pleasure. They are both excellent carpenters and true gentlemen. I would recommend their services without reservation.