AlarmForce

Formerly Bell Smart Home
Home Automation
Toronto ON M9L 1R2
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HomeStars  >  Alarm Systems in Toronto  >  AlarmForce  >  Business Alarm, Not so secure
Stephen M. from Toronto
Stephen M. from Toronto
4 reviews Toronto, ON
8/10

Business Alarm, Not so secure

Pros and cons:
Alarm force were great when signing a long term commitment / contract. After a couple of months the system started failing, it took about a week for them to send a technician.
After having a couple of issues with the alarm not triggering, a new box was sent as a replacement. Since we installed it we had four issues which if someone was going to break in will probably take everything from us.
Their customer service is 50% which means, I had to deal a couple of times with rude reps over the phone while trying to explain that our place wasn't secure. Right now we are paying about $45 monthly, I had to install a separate video system with another company because I don't feel 100% protected with Alarm Force.

Approximate cost of services:
$45.00
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Company Response

Hello Stephen,

Thank you for taking the time to write this review. We would like to make this right. Please contact Technical Support directly at 1-877-267-2004 for our new innovative products are now offering.

Thank you

Jesi